About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; completing auction processes; and educating customers about how to participate. The position is centered around Lexington, Kentucky, with travel to surrounding event locations, generally up to two hours away. Travel beyond that may occasionally be required, with a rental car provided based on projected mileage. Schedules are assigned weekly by the Area/State Manager according to auction needs. The schedule must be flexible and adaptable and may include training sessions and administrative tasks. Work averages 4–8 hours per week, though hours fluctuate and are not guaranteed. Additional compensation opportunities may be available through training, administrative tasks, and other resources. The coordinator manages auction and event functions independently and as part of a team, maintains professionalism with customers and event-location staff, and completes event processes with accuracy and attention to detail. The role requires customer service, technical aptitude, adaptability, communication skills, comfort leading and interacting with a crowd, and the ability to travel to events in a personal vehicle. The work takes place at event locations rather than in an office and may involve standing for extended periods and working outdoors in all weather conditions.

Requirements

  • High school diploma or equivalent.
  • Enjoys customer service and interacting with and helping people.
  • Tech-savvy, with strong technical troubleshooting skills.
  • Proficient in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptable and able to quickly grasp new concepts.
  • Able to manage several assignments while maintaining high performance.
  • Able to think quickly in dynamic environments.
  • Able to work independently and as part of a team while maintaining a team mindset.
  • Comfortable leading and interacting with a crowd.
  • Patient and clear and concise when communicating with customers.
  • Open to feedback and coaching.
  • Demonstrates advanced auction management capabilities.
  • Able to lift up to 50 pounds when needed.
  • Able to stand for long periods and work outdoors in all weather conditions.
  • Able to regularly travel up to two hours to event locations in a personal vehicle.
  • Flexible and adaptable schedule, with availability based on weekly auction scheduling needs.

Responsibilities

  • Conduct, co-host, and otherwise participate in live auctions and events.
  • Maintain professionalism with customers and on-site event staff, including deputies, government employees, and attorneys.
  • Complete auction-day processes for varying asset volumes.
  • Maintain event equipment and materials.
  • Serve as a subject matter expert on customer resources and educate customers on participating in auctions.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Auctioneer and track bids across varying asset volumes.
  • Complete customer receipts and event reports.
  • Identify, report, and support improvements to processes and technology.
  • Facilitate on-the-job training for event-day roles.
  • Participate in scheduled training and team calls.
  • Complete tasks with high quality, efficiency, and attention to detail.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Unique working environment with no office.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401k program.
  • Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
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