Legal - Associate Arbitration Writer

Cincinnati Financial•Fairfield, OH
•$19 - $37•Onsite

About The Position

The Cincinnati Insurance Companies’ Legal Litigation department is seeking an Associate ICA Writer or ICA Writer to support arbitration matters between the company and other insurers. This position is based at the company’s headquarters in Fairfield, Ohio, and prepares persuasive written arguments that clearly articulate and support the Claims Department’s position. The role may be filled at the entry-level Associate ICA Writer or experienced ICA Writer level, based on qualifications and experience. The Associate ICA Writer level typically requires 1–4 years of experience and focuses on developing foundational knowledge of claims processes, disputed liability issues, and arbitration writing strategy. Associates handle lower-exposure auto liability cases while building writing fundamentals and internal relationships. The experienced ICA Writer level typically requires 4 or more years of experience and involves advanced analytical reasoning, sophisticated persuasive writing, and addressing complex or conflicting evidence. Experienced writers handle an expanded caseload, including higher-exposure auto liability, MedPay, and PIP files, may participate in arbitration forums, and build relationships across Claims, Recovery, and Legal stakeholders.

Requirements

  • Strong persuasive and analytical writing skills.
  • Understanding of, or ability to learn, the insurance claims process.
  • Excellent attention to detail and organization.
  • Ability to manage multiple priorities and meet deadlines.
  • Critical-thinking and problem-solving capabilities.
  • Strong interpersonal and collaboration skills.
  • Associate ICA Writer level typically requires 1–4 years of experience.
  • ICA Writer experienced level typically requires 4 or more years of experience.

Nice To Haves

  • Bachelor’s degree preferred, or relevant insurance/legal experience.
  • Prior experience in claims, insurance litigation support, or legal writing; beneficial but not required for entry-level candidates.
  • Experience with claims systems (CMS).

Responsibilities

  • Prepare professional, persuasive arbitration submissions supporting the company’s position.
  • Review claim files and analyze facts, evidence, and disputed issues to construct effective arguments.
  • Clearly articulate positions that strengthen the insured’s stance and address opposing arguments.
  • Manage multiple assignments and meet production and quality expectations.
  • Collaborate with Field Claims, Claims Recovery, and Legal partners.
  • Maintain attention to detail and consistency in written work.
  • At the experienced level, handle higher-exposure auto liability, MedPay, and PIP files.
  • At the experienced level, participate in arbitration forums, as applicable.

Benefits

  • Eligible associates may receive an annual cash bonus and stock incentives based on company and individual performance.
  • The company offers benefits and amenities packages.
  • The company provides tools and training to support professional development.
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