Associate Analyst, Mutual Funds

LPL Financial•Tempe, AZ

2d•$21 - $35

About The Position

Mutual Fund Operations facilitates the movement of cash and securities into and out of LPL client accounts. The Associate Analyst helps advisors execute financial plans by initiating, reconciling, and researching asset transfer requests. The role also contributes to improving processes, creating efficiencies, and eliminating waste through LPL’s continuous improvement system. The Associate Analyst handles escalated issues and complex transfer activities, communicates with Financial Advisors and contra firms, and serves as a resource on the transfer process for internal and external customers and vendors. The role also supports projects and initiatives through requirements gathering, script preparation, and user acceptance testing.

Requirements

At least 3 years of experience in Brokerage Operations, specifically account transfers, ACATs, or Non-ACATs, or a bachelor’s degree in a related field.
At least 3 years of experience leading teams and serving as a subject-matter expert for a team.
Experience working on internal projects.
Ability to analyze information and produce strong reports.
Strong, proactive written and verbal communication skills when working with clients, stakeholders, and management at different levels.
Ability to manage multiple functions and assignments amid competing priorities, changing demands, and tight deadlines.
Accuracy and thoroughness in performing work assignments.
Ability to develop positive working relationships and work effectively in a team setting.

Nice To Haves

Experience in work environments that use Lean Management System principles to maximize customer value and minimize waste.
Experience with brokerage clearing platforms and tools, including BETA, Broadridge statement reviews, DST Vision, ATDB, and Remit-Pro.
Ability to identify and assess trends, resolve issues, and prevent issues from occurring.
Service-oriented approach when working with clients, other firms, service teams, offshore partners, and internal business units.
SIE or Series 7.

Responsibilities

Assist with escalated issues and complex activities that affect the Advisor experience.
Review and initiate paper and electronic asset transfer requests on behalf of advisors.
Research and reconcile outstanding transfer requests to ensure asset delivery and balance books and records, including mutual fund share reconciliation between LPL, contra parties, and SS&C.
Communicate relevant transfer-request status information verbally and in writing to Financial Advisors and contra firms.
Participate in root-cause problem-solving sessions to improve the transfer process.
Perform quality-control functions to ensure standard work is followed.
Share pain points with leadership and business partners, identify solutions, and pursue process improvements.
Use Lean Management and Six Sigma strategies and tools to enhance workflows and improve scalability.
Serve as a departmental resource, applying complex knowledge of the overall transfer process to inquiries from internal and external customers and vendors.
Support projects and initiatives that advance LPL’s priorities, including assisting with requirements, scripts, and UAT testing.