About The Position

The Associate Advisor supports operations at an e-commerce fulfillment center, ensuring customer orders are picked, processed, packed, and shipped on time. The role organizes and plans daily work, monitors store replenishment, maintains adherence to work schedules, and supports effective recovery and shift changes. The Associate Advisor leads and develops AutoZoners by motivating, coaching, reviewing progress, and taking corrective action as needed. The role helps build a safe workplace through safety training and accident preparedness, guides team members in daily operations, and promotes high standards of safety, service, and quality. It also helps develop operational policies and procedures, encourages open communication, identifies solutions to unusual issues, and evaluates work methods to eliminate inefficiencies. The position requires flexibility with shift schedules and the ability to work in a fast-paced fulfillment environment involving selecting, inbound and outbound operations, VDP to Store, processing, and shipping.

Requirements

  • Exceptional people skills and the ability to supervise and coach a team to meet performance standards.
  • Understanding of a fast-paced work environment involving selecting, inbound, outbound, VDP to Store, processing, and shipping.
  • Organizational skills and good computer skills.
  • Enjoy working in a team environment.
  • Good verbal and written communication skills.
  • Flexibility with shift schedules.

Responsibilities

  • Ensure Safety, LP, and HR policies are followed daily.
  • Manage AutoZoners to ensure orders are picked, processed, and shipped on time.
  • Organize and plan the workday and ensure adherence to the work schedule.
  • Develop talent, motivate and coach AutoZoners, review their progress, and discipline or take corrective action as needed.
  • Help define problems and identify possible solutions for unusual business issues; use problem-solving and decision-making skills.
  • Monitor store replenishment.
  • Ensure effective recovery and smooth shift changes.
  • Ensure timely picking, packing, and processing of customer orders.
  • Inspire the team to achieve high performance.
  • Promote a safe workplace through safety training and accident preparedness.
  • Support team building, training, personnel development, evaluations, and corrective actions to improve performance.
  • Guide team members in daily operations to ensure high standards of safety, service, and quality.
  • Help develop operational policies and procedures affecting the team.
  • Create an open path of communication between the associate advisor and the team.
  • Evaluate current work methods and eliminate inefficiencies.

Benefits

  • Competitive pay.
  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match and Stock Purchase Plan.
  • AutoZoners Living Well Program, including free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time AutoZoners.
  • Life and short- and long-term disability insurance options for full-time AutoZoners.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
  • Tuition reimbursement for full-time AutoZoners.
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