Associate Account Specialist - Business Electrification Programs
About The Position
Ready to make a difference? Come join our team as an Associate Account Specialist supporting utility business electrification programs. Our programs support the sustainability goals of our utility client and its business customers by identifying and supporting electrification-based decarbonization opportunities for buildings, industrial facilities, transportation, and fleets. The Associate Account Specialist will provide support for the Program Manager, Account Specialists, Trade Ally network, and other program participants. Do you possess strong organizational and communication skills, enjoy interacting with clients, business customers, and market solutions providers? Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today!
Requirements
- Bachelor’s degree (one year of professional experience may be substituted for one year of education)
- 1+ years of experience working in sales/outreach, electrification, energy efficiency or demand response programs; or consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits, OR related work experience.
- Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
- Excellent verbal, interpersonal and written communication skills
- Strong analytical, problem-solving, and decision-making capabilities.
- Team player with the ability to work in a fast-paced environment.
- Sound business ethics, including the protection of proprietary and confidential information.
- Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.
- Ability to work with all levels of internal staff, as well as outside clients and vendors.
- Ability to handle multiple priorities.
Nice To Haves
- Experience working on utility electrification programs.
- Prior experience working with Salesforce CRM.
- Familiarity with electric vehicles and EV charging.
- A curiosity and interest in technology and practices related to decarbonization.
Responsibilities
- Provide support for the Program Manager, Account Specialists, and Trade Ally Network
- Maintain ongoing communications with various stakeholders including participating contractors, customers, and internal teams
- Clarify and resolve or escalate stakeholder concerns related to program participation, as necessary
- Assist the Account Specialists with entering and tracking projects with the project management software system
- Become a subject matter expert on our CRM including generating pipeline reports on current opportunities and stages of project progression
- Assist with marketing, outreach, meetings, and event planning as needed
- Collaborate with local program portfolio and national teams to provide cohesiveness and bring efficiency & best practices to our client’s programs
- Monitor adherence to program plans and schedules, identify program problems and suggest solutions, and support overall continuous improvement of our programs
- Support and track trade ally enrollment
- Assist technical teams to ensure QA/QC standards for the program are met
Benefits
- Flexible workplace arrangements
- Donation matching
- Volunteer opportunities
- Tuition reimbursement
- Access to professional development resources
- 401k matching
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
