Associate Account Manager- Client Services

MyUtilities • Dallas, TX

17h • Hybrid

About The Position

My Utilities has revolutionized one of the most stressful processes — moving into a new home — by making it easy to select and establish all of the utility services customers need: electricity, internet, cable/TV, security, insurance, gas, and water. We have a fun and focused culture and our team is welcoming and connected. We develop our team members with intentional development plans and mentorship that help them hit their personal and professional goals. As an Associate Account Manager, you will work closely with senior team members and own a growing portfolio of accounts.

Requirements

• Exemplify our Core Values: Grit, Integrity, Excellence in Everything, and are Others-Focused
• 1–2 years of experience in account management, sales, customer success, or a related field (internship experience welcome)
• Are a strong communicator who can build rapport with clients and internal teams quickly
• Demonstrate a high level of desire to “get things done” with excellence
• Are detail-oriented and comfortable working with data to track account performance
• Hold a Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)

Responsibilities

• Serve as a key point of contact for a portfolio of accounts, supporting their onboarding and ongoing needs
• Build and nurture relationships with client stakeholders to ensure satisfaction and long-term retention
• Participate in regular business reviews with clients to assess performance and gather feedback
• Partner with internal teams — including marketing, product, and customer support — to ensure client needs are met
• Monitor account performance metrics and contribute to regular reports on account health and growth

Benefits

• Competitive entry-level salary plus a direct performance-based bonus structure
• Paid time off
• Paid holidays
• Health insurance coverage
• Mentorship and intentional development plans to accelerate your career growth
• A welcoming team culture with real opportunities to advance into senior account management roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level