Associate Account Manager

Peco Pallet• CA, US, CA

11h•$60,000 - $65,000•Onsite

About The Position

The Associate Account Manager supports location-level execution across assigned distributor accounts by monitoring daily operations, assisting with return flow processes, and learning to interpret KPIs. This role helps maintain asset control, participates in process reviews, supports partner communication, and contributes to continuous improvement initiatives under guidance from senior team members.

Requirements

Bachelor’s degree in business or related field, or equivalent job experience.
Minimum 5 years Supply Chain experience.
Proven experience leading teams and managing performance
Strong analytical capability with experience using data to drive decisions
Experience in cross-functional collaboration and stakeholder management
Communication & presentation skills
Detail oriented & highly organized
Distributor partnership focused
Self-motivated
Critical thinking & problem solving
Time & project management skills

Responsibilities

Manage Return Flows: Assist with monitoring daily and weekly return flow performance. Help identify operational gaps and elevate issues to senior team members. Participate in process reviews aimed at improving return flow speed and reducing loss.
Manage to Compliance: Help track KPI performance and flag non-compliance trends. Participate in root-cause discussions and corrective-action follow-ups. Support documentation and tracking of action plans.
Relationship Management: Maintain routine communication with location-level contacts. Participate in touchpoints and document follow-ups. Support data preparation and insights that help influence partner performance.
Physical Visits: Support senior team members during site visits. Learn how to validate process execution and identify operational gaps.
Perform Audits: Help schedule and prepare audit materials. Support data collection and documentation during audit activities.
Onboarding & Training: Assist in onboarding coordination for new locations. Help schedule training, prepare materials, and reinforce standards.
Use MS Office programs (including Outlook, Excel, Access, and other business applications) to perform daily job functions and investigate customer concerns.
Develop working knowledge of PECO’s internal systems, including RED<>LINK®.
Perform other duties as needed.