Associate Account Manager

Toyota Tsusho America•Georgetown, KY

19d

About The Position

Supports day-to-day operations for assigned accounts in close partnership with leadership, maintaining accurate master data and ensuring complete, compliant documentation. Key responsibilities include managing purchasing and supply chain inventory analysis, preparing quotes, tracking orders and shipments, and processing pricing updates. This role requires success in a fast-paced environment and strong computer proficiency with spreadsheets and common business applications. Excellent relationship-building skills and clear, concise written and verbal communication are essential.

Requirements

0 - 2 years’ experience in automotive, manufacturing, or B2B customer service/sales ops; internships/co-ops valued.
Proficient in Excel (lookups, pivots); familiarity with ERP and EDI a plus.
Clear written and verbal communication; attention to detail; numeracy
Bachelor's Degree in Supply Chain, Business Management, or related study

Nice To Haves

internships/co-ops valued
familiarity with ERP and EDI a plus

Responsibilities

Owns end‑to‑end sales order execution and JIT delivery to achieve on‑time, in‑full (OTIF) targets; ensures accurate ASNs/EDI and proactive shipment status communication.
Plans and procures raw materials to forecast; reconciles supply to demand; sustains agreed safety‑stock and lead‑time parameters; flags and mitigates shortages and excess.
Maintains accurate item, customer, pricing, and lead‑time data; executes approved price updates on schedule with zero defects.
Leads RFQ intake and quotation development; builds cost‑ups and pricing scenarios that meet margin guidelines; delivers quotes within agreed cycle times.
Facilitates customer meetings; supports internal and external audits; ensures complete, current documentation for HTS, anti‑dumping, conflict minerals, and IMDS.
Monitors credit limits and order release compliance; manages inventory aging to achieve zero over 120 days; identifies slow movers and drives disposition or recovery actions.
Produces customer budgets and monthly sales/gross‑profit reporting; investigates variances and recommends corrective actions.
Coordinates PPAP document routing; resolves routine pricing discrepancies with customers and suppliers; supports AR collections to target zero past‑due over 30 days.
Applies Native Rock and Oracle functionality to streamline workflows; adopts new features and shares best practices to improve accuracy, speed, and control.
Other duties and responsibilities may be assigned.