Associate Account Manager (Entry Level)

elk Marketing
•$55,000 - $70,000•Remote

About The Position

At elk Marketing, we’re a fast-growing digital agency serving brands like HexClad, Burt's Bees Baby, and Built Bar with sharp, high-performance SEO, Paid Search, and Paid Social strategies. We’re looking for a sharp, detail-oriented Associate Account Manager (AAM) who’s eager to learn the ropes of digital marketing and client service. This is a true entry-level role for someone just starting their career. As an AAM at elk, you’ll get exposure to more than just Account work. You might help prepare slides for client calls, assist with project management, create follow-ups, QA SEO content, help with a design project, or support the CEO with a one-off project. Our AAMs work cross-functionally with nearly every team, providing them with a well-rounded foundation in digital marketing and insight into how a high-performing agency operates.

Requirements

  • 0-1 years of experience in account coordination, project management, marketing, or a similar role
  • Incredibly organized and can manage multiple projects at once
  • Communicate clearly and professionally, both in writing and on client facing calls
  • Take initiative and feel comfortable figuring things out while managing competing priorities
  • Eager to learn how performance marketing, creative, dev, and client services work together
  • Comfortable working remotely and managing your own time in a fast-paced agency environment
  • Experience using Asana, Google Workspace, Slack
  • A team player who enjoys coordinating with other members on projects and is willing to assist others when needed

Responsibilities

  • Meet your team and onboard with our tools, systems, and processes
  • Learn basic project management across paid media, SEO, and development
  • Learn how we communicate with our internal teams and clients, including deck building
  • Shadow client calls and take notes for your Account Executive
  • Own one or more recurring internal projects (e.g. content calendar updates, assigning content, updating the Paid Media roster, etc.)
  • Preparing client decks ahead of syncs with minimal oversight
  • Confidently tracking action items, due dates, and next steps in Asana
  • Manage timelines for deliverables across 2–4 client accounts
  • Communicate directly with clients via email, in Slack, and on calls
  • Demonstrate a strong understanding of our campaign planning and content calendar process
  • Show confidence in managing multiple deadlines across internal and external teams
  • Build and format client-facing decks and materials
  • QA client assets before they go live (landing pages, ads, strategy decks, etc.)
  • Keep projects and deliverables organized and moving in Asana
  • Take notes during internal or client calls and track next steps
  • Coordinate internal resources and manage project timelines
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