Associate Account Manager - Personal Lines Insurance

HUB International•Downers Grove, IL

1d•Onsite

About The Position

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: are seeking a progressive work environment at a rapidly growing organization have a desire to help others protect their future have an entrepreneurial spirit and are challenged by the opportunity to grow the business are focused on learning and development to enhance your industry knowledge and expertise are a self-starter willing to invest time and energy to learn the technical aspects of our business believe in integrity and building success by developing relationships with others About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

Requirements

Superior customer service and problem solving skills
Ability to work in a team environment
Ability to multi-task and handle multiple projects with individual deadlines
1-2 years of relevant experience
Some college (no degree)

Responsibilities

Provide administrative support for department Account Managers
Effectively communicate with account managers and clients via email, phone and in person mediums.
Handle incoming correspondence from lenders.
Ability to handle billing questions from our clients and utilize carrier resources for solutions.
Reach out to clients to gather information when necessary per account manager and/or carrier request
In conjunction with Account Managers, remarket our clients as needed and bind coverage
Review accounts that have been flagged on policy renewal reports and communicate with Account Managers on remarket strategy.
When prompted from an Account Manager, review and/or remarket client accounts and provide feedback to the Account Manager or direct to the client.
Make contact with clients prior to renewal advising of review in process.
Prepare renewal summaries document in client database for VIP Clients.
Prepare coverage renewal checklist for pro-active client segments.
Proactively assist with communication between carriers and Account Managers