Associate Account Manager, Client Engagement

New EngenRogers, AR
Hybrid

About The Position

As an Associate Account Manager, you’ll help keep influencer marketing campaigns running smoothly, clients informed, and cross-functional teams aligned. You’ll support Account and Engagement Leads across day-to-day campaign execution while building the skills and experience to take on greater client ownership over time.

Requirements

  • 1–3 years of experience in account management, client services, marketing, campaign management, or a related field.
  • Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, and moving pieces at once.
  • Clear, professional written and verbal communication skills with the ability to support client-facing communications and meetings.
  • Strong attention to detail and the ability to review campaign materials and content for accuracy and alignment with a brief.
  • A proactive, solutions-oriented approach with the ability to identify potential issues and communicate them clearly.
  • A collaborative mindset and ability to work effectively across Account, Creator Operations, Media, Analytics, and Strategy teams.
  • Comfort working within established processes and project management tools while keeping campaign documentation and trackers organized and current.
  • An interest in developing deeper expertise in client management and influencer marketing and taking on greater account ownership over time.

Nice To Haves

  • Experience with influencer or creator marketing is a plus, but not required.

Responsibilities

  • Support the execution of influencer marketing campaigns from kickoff through completion, managing timelines, deliverables, approvals, and campaign trackers to ensure nothing falls through the cracks.
  • Help manage day-to-day client communications, including status updates, content review packages, meeting recaps, and approval follow-ups, with guidance from senior account team members.
  • Partner closely with Creator Operations, Media, Analytics, and Strategy to coordinate campaign logistics, share complete and accurate information, and keep workstreams moving forward.
  • Coordinate creator approvals and content tracking, reviewing content against campaign briefs for required elements, brand safety, and key details before it moves through the review process.
  • Maintain campaign and performance trackers, monitor KPIs, and flag potential issues or changes to Account Leads with clear context and supporting information.
  • Coordinate inputs from Creator Operations, Media, Analytics, and Strategy to help build organized, thoughtful post-campaign recap presentations.
  • Take on increased responsibility as you grow, including opportunities to lead day-to-day execution and client communication for smaller or lower-complexity accounts with senior team support.

Benefits

  • Remote or hybrid work environment with flexible hours
  • Unlimited PTO + company holidays
  • Comprehensive medical, dental, vision, and disability coverage
  • Life & AD&D insurance
  • 401(k) with company match
  • Paid parental leave & family support
  • Pet care perks & insurance
  • Learning & career development programs
  • Commuter & transit benefits
  • Exclusive employee discounts
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