Associate Academic Advisor

University of Texas at Austin

14d•Onsite

About The Position

Provide academic advising services and support to undergraduate students pursuing various majors in the College of Liberal Arts at UT Austin. The role includes routine academic and registration advising, developmental advising, and advising incoming students during orientation. It also contributes to the maintenance and improvement of undergraduate academic programs through team support, communication, professional development, university service, and other assigned duties. The position is based in a standard office environment and is performed in person. It involves repetitive use of a keyboard at a workstation. The role is scheduled for 40 hours per week and is expected to continue.

Requirements

Bachelor's degree and at least four years of experience working with college students in an academic counseling capacity; relevant education and experience may be substituted as appropriate.

Nice To Haves

Additional experience beyond the required qualifications, or extensive experience in advising, group work, assessment, and administration of college students' academic programs.
Ability to relate well with college students, staff, and faculty.
Experience at UT Austin or another large university.

Responsibilities

Understand and communicate academic requirements and options to facilitate student progress toward degree completion and academic goals.
Build rapport with students and counsel them on educational opportunities and initiatives; explain degree requirements, policies, and institutional rules and regulations.
Answer student questions, provide support, and empower students to make informed decisions and navigate the University.
Assist students with petitions and overrides; create and update degree profiles; maintain accurate notes and track student contacts.
Advise students during registration and add/drop periods, assist with course selection, and verify course applicability and degree progress.
Support students seeking to enroll in department courses, respond to registration inquiries, and help resolve class availability and schedule conflicts.
Clear advising holds and assist with restricted or individual instruction courses.
Manage course closing limits, reservations, priorities, waitlists, and prerequisite checks; uphold department registration policies and collaborate with staff and faculty leadership on registration matters.
Help students identify and pursue educational, life, and career goals and develop plans for timely graduation, including course selection and relevant co-curricular, extracurricular, and University opportunities and services.
Work with students experiencing academic difficulty to identify barriers and develop action steps, tools, and resource strategies; create SUCCESS Agreements and make appropriate referrals.
Encourage student independence, problem-solving, personal well-being, and growth.
Advise incoming first-year and transfer students at spring, summer, fall, and August orientation; review records, explain resources and academic options, and support first-semester registration.
Participate in team meetings and decision-making, provide performance metrics and input, and assist with administrative tasks.
Lead or support assigned projects, programs, activities, and events; respond to inquiries from students and other constituents.
Contribute to advising team and departmental informational and promotional materials and serve as a liaison for Student Affairs and departments on and off campus.
Pursue continuing education and professional development, and attend relevant University, higher education, advising, departmental, and credential-related meetings and training.
Serve as a staff facilitator for a FIG or TRIG and possibly on committees; assist with undergraduate-focused department, college, and University events.
Cross-train and support other Student Affairs employees to maximize resources and ensure students are served.
Perform other duties as assigned.