Associé(e) de la réception (Temps plein)
About The Position
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures. Freight Team associates may also require picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers.
Requirements
- High School Diploma or equivalent
- Minimum 1 year receiving experience
- Ability to learn and follow procedures
- High level of work commitment
- Attention to detail
- Ability to use store systems/tools to identify product, article and vendor information, product location and store layout
- Ability to operate powered lift equipment (may require licensing)
- Ability to bend, stoop, reach, twist, lift, push, pull and move items
- Ability to lift and move heavy and bulky items without assistance
- Ability to listen for customer service calls, personal pages and general information announcements
- Ability to walk and stand for extended periods
- Ability to recognize, identify, and use merchandise and necessary reports
- Ability to climb a ladder up to 12-16 feet
- Ability to handle merchandise and work with tools with sharp edges
- Ability to handle merchandise and work with tools that may contain hazardous material
Nice To Haves
- Previous forklift experience
Responsibilities
- Unload merchandise from carriers and check the quantity and quality of merchandise.
- Perform RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system.
- Operate powered lift equipment (e.g., electric pallet jack, reach truck, order puller, forklift) for unloading trucks and moving freight.
- Understand carrier unload processes for efficient freight management.
- Strictly follow receiving standards.
- Clean and maintain the receiving area, including removing pallets and cardboard boxes, using the compactor and bailer, and clearing space for new merchandise.
- Receive all types of inbound freight, including BOSS and special orders.
- Identify and read vendor packing slips, carrier shipping documents, UPC labels, and other receiving documents, comparing them to purchase orders for accuracy.
- Schedule deliveries and enter pre-post information into the receiving system.
- Count carton freight and RGR merchandise to satisfy freight bills.
- Identify damaged merchandise and take appropriate action.
- Stock merchandise onto shelves to achieve 100% in-stock.
- Use appropriate safety procedures when organizing merchandise.
- Merchandise new items as directed.
- Build end caps and promotions.
- Break down and dispose of trash by the end of the shift.
- Maintain safe and organized overheads.
- Communicate with other Freight Team members to ensure all product is stocked in the proper place.
- Communicate in-stock levels of merchandise with the Fulfillment Team.
- Demonstrate GET behaviors consistently throughout each shift.
- Approach and greet customers.
- Ask open-ended questions and express interest in projects to put the customer at ease, determine their level of expertise, and determine their needs.
- Maintain schedule.
- Unload merchandise.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
