Assoc. Director - US Market Engagement - Vaccines & ID (Pneumo)

MSD•North Wales, PA
•$156,900 - $247,000•Hybrid

About The Position

This role is part of the DHH US Market Engagement Team for Vaccines within the US commercial organization. The team partners strategically with commercial stakeholders, manages analytics requests, and defines business requirements aligned with priorities. It coordinates demand fulfillment and activation of DHH products and services to support data-driven decisions across the vaccines portfolio. The Associate Director develops and communicates data-driven, actionable insights that deepen customer and market understanding, inform launch and go-to-market strategies, and support in-line brand growth and commercial objectives. The role is a business-facing analytics partner to US vaccines marketing, supporting commercial insights, analytics, and data science needs and helping scope, design, and deliver use cases aligned with business OKRs. The position calls for an entrepreneurial, consultative approach; understanding of healthcare and pharma, particularly vaccines; and proficiency in advanced analytics, AI, machine learning, NLP, and Agentic AI. The individual translates complex business questions into analytical problems and scalable solutions, and brings forward ideas and methodologies to strengthen analytic capabilities. This is an individual-contributor role requiring leadership, curiosity, adaptability in ambiguous situations, and collaboration across a matrixed organization. Strong communication and storytelling skills are important for influencing stakeholders and driving adoption of recommendations. The role is hybrid, based in Upper Gwynedd, Pennsylvania, with the selected candidate expected to be in the office at least three days per week. Travel requirements are 10%.

Requirements

  • BS or equivalent in Data Science, Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, or Public Health.
  • At least 5 years of analytics or data science experience in pharma, biotech, or healthcare.
  • Proven record applying advanced statistics, AI, machine learning, NLP, and Agentic AI to commercial business problems.
  • Proficiency in Python, R Studio, SAS, SQL, or similar tools for data extraction, feature engineering, and model development.
  • Strong experience with patient-level and healthcare data, including claims, EMR/EHR, registry, CDC, IQVIA, and other secondary sources.
  • Ability to translate business needs into structured analytical questions and data-driven recommendations.
  • Experience supporting products across development, launch, growth, maturity, and end of life.
  • Strong communication and data storytelling skills, including presenting complex findings to senior and non-technical audiences.
  • Stakeholder management and influence skills in a matrixed, cross-functional environment.
  • Project and time management capabilities, including experience leading multiple concurrent analytics initiatives and teams.
  • Self-directed, adaptable, curious, and committed to learning about AI/ML, advanced analytics, and evolving healthcare data.

Nice To Haves

  • MBA, MS, or PhD degree.
  • Vaccines experience.
  • Hands-on experience with healthcare data, especially EMR/EHR, claims data, and IQVIA data offerings.
  • Knowledge and experience of the vaccines business.

Responsibilities

  • Partner with US vaccines marketing on analytics, aligning analyses and insights with brand and portfolio priorities and OKRs.
  • Work with business stakeholders to understand questions, clarify objectives, and translate them into well-defined analytical use cases.
  • Ensure analyses are delivered to high standards for quality, timeliness, compliance, and user experience, while keeping clients updated on progress.
  • Enable prioritization and scoping discussions by assessing business demand, requests, and potential use cases.
  • Analyze diverse data sources, including claims, EMR/EHR, CDC, IQVIA, and digital/CRM data, to develop actionable insights and recommendations for commercial decisions.
  • Propose appropriate analytical approaches, AI/ML/NLP methods, and modeling techniques, explaining methods and trade-offs conceptually.
  • Collaborate with data scientists, engineers, and other onshore and offshore DHH teams to deliver solutions that address business questions with appropriate data, methods, and insights.
  • Support the design, development, and refinement of AI/ML and NLP solutions, including Agentic AI, by providing business context, requirements, and feedback.
  • Synthesize findings into concise narratives and visualizations and present insights to support data-driven decisions.
  • Keep current with vaccines market dynamics and developments in analytics, AI, and machine learning, and propose ideas to enhance organizational analytic capabilities.

Benefits

  • Medical, dental, vision, healthcare, and other insurance benefits for employees and family.
  • Retirement benefits, including 401(k).
  • Paid holidays, vacation, compassionate days, and sick days.
  • Annual bonus and long-term incentive, if applicable.
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