Assoc Director-Digital Customer Growth-Strategy

AT&T • Dallas, TX

4d • Onsite

About The Position

Lead the strategic planning and initiative execution for the Digital Consumer organization to deliver on annual and long-range financial and business targets.

Requirements

• Bachelor’s degree in Business, Strategy, Marketing, or related field; MBA or advanced degree preferred.
• 5+ years of experience in strategy, management consulting, or related fields, preferably within digital commerce and/or telecommunications.
• Demonstrated success leading cross-functional projects and strategic initiatives in complex, fast-paced environments.
• Strong analytical, financial modeling, and problem-solving skills.
• Proven ability to influence senior leaders and drive organizational change.
• Excellent communication, presentation, and stakeholder management skills.
• Experience building and developing high-performing teams.
• Bachelor’s degree (BS/BA) desired.
• 5+ years of related experience.

Responsibilities

• Support the development and implementation of annual strategic plans for the Digital Consumer Organization.
• Translate company vision and objectives into actionable roadmaps, ensuring alignment with broader business priorities.
• Lead and manage high-impact, cross-functional initiatives from ideation through execution, driving timely and on-budget delivery.
• Facilitate collaboration across product, marketing, technology, operations, and other business units to ensure cohesive execution of digital strategies.
• Conduct rigorous analyses to assess business performance, identify operational gaps, and uncover new opportunities for growth and efficiency.
• Develop actionable recommendations based on data insights, market trends, and customer feedback.
• Build robust business cases for proposed initiatives, including financial modeling, scenario analysis, and risk assessment.
• Evaluate and track the ROI of new projects and strategic investments, providing clear recommendations to executive leadership.
• Hire, mentor, and develop a high-performing strategy team, fostering a culture of innovation, collaboration, and continuous improvement.
• Drive professional growth and engagement through coaching, feedback, and targeted development opportunities.
• Prepare and deliver clear, compelling presentations and updates to senior executives and key stakeholders.
• Serve as a trusted advisor to leadership, providing strategic insights and influencing decision-making across the organization.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local law requirements
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services

What This Job Offers

• Job Type: Full-time
• Career Level: Director