Assoc Director-Digital Customer Growth-Strategy

AT&T • Dallas, TX

2d • Onsite

About The Position

Lead the strategic planning and initiative execution for the Digital Consumer organization to deliver on annual and long-range financial and business targets. This role involves supporting the development and implementation of annual strategic plans, translating company vision into actionable roadmaps, and leading high-impact, cross-functional initiatives from ideation through execution. The position also requires conducting rigorous analyses to assess business performance, identify growth opportunities, build business cases, and develop ROI assessments. Additionally, the role involves hiring, mentoring, and developing a high-performing strategy team, and serving as a trusted advisor to leadership through clear communication and compelling presentations.

Requirements

• Bachelor’s degree in Business, Strategy, Marketing, or related field
• 5+ years of experience in strategy, management consulting, or related fields, preferably within digital commerce and/or telecommunications.
• Demonstrated success leading cross-functional projects and strategic initiatives in complex, fast-paced environments.
• Strong analytical, financial modeling, and problem-solving skills.
• Proven ability to influence senior leaders and drive organizational change.
• Excellent communication, presentation, and stakeholder management skills.
• Experience building and developing high-performing teams.

Nice To Haves

• MBA or advanced degree preferred.

Responsibilities

• Support the development and implementation of annual strategic plans for the Digital Consumer Organization.
• Translate company vision and objectives into actionable roadmaps, ensuring alignment with broader business priorities.
• Lead and manage high-impact, cross-functional initiatives from ideation through execution, driving timely and on-budget delivery.
• Facilitate collaboration across product, marketing, technology, operations, and other business units to ensure cohesive execution of digital strategies.
• Conduct rigorous analyses to assess business performance, identify operational gaps, and uncover new opportunities for growth and efficiency.
• Develop actionable recommendations based on data insights, market trends, and customer feedback.
• Build robust business cases for proposed initiatives, including financial modeling, scenario analysis, and risk assessment.
• Evaluate and track the ROI of new projects and strategic investments, providing clear recommendations to executive leadership.
• Hire, mentor, and develop a high-performing strategy team, fostering a culture of innovation, collaboration, and continuous improvement.
• Drive professional growth and engagement through coaching, feedback, and targeted development opportunities.
• Prepare and deliver clear, compelling presentations and updates to senior executives and key stakeholders.
• Serve as a trusted advisor to leadership, providing strategic insights and influencing decision-making across the organization.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local law requirements
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone services

What This Job Offers

• Job Type: Full-time
• Career Level: Director