Assoc-Digital Product Ops
About The Position
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. The Associate – Digital Product Operations supports the successful adoption and ongoing operation of Hyperdrive, American Express's enterprise platform for real-time data processing. Working closely with Product, Engineering, and internal application teams, this role helps guide customers through the onboarding process while contributing to the continued evolution of the platform. This position is ideal for an early-career professional who enjoys solving problems, learning new technologies, and working with people across diverse technical and business disciplines. The successful candidate is organized, intellectually curious, and comfortable navigating ambiguity. They enjoy understanding how complex systems work, can communicate effectively with both technical and non-technical stakeholders, and are willing to explore technical tools and data to better understand customer needs and operational outcomes. As part of the Product organization, this role provides hands-on experience in enterprise product management, stakeholder engagement, operational excellence, and the delivery of modern data products that enable real-time business capabilities across American Express.
Requirements
- Early-career professional
- Enjoys solving problems
- Enjoys learning new technologies
- Enjoys working with people across diverse technical and business disciplines
- Organized
- Intellectually curious
- Comfortable navigating ambiguity
- Enjoys understanding how complex systems work
- Can communicate effectively with both technical and non-technical stakeholders
- Willing to explore technical tools and data to better understand customer needs and operational outcomes
Responsibilities
- Supports the successful adoption and ongoing operation of Hyperdrive, American Express's enterprise platform for real-time data processing.
- Works closely with Product, Engineering, and internal application teams.
- Guides customers through the onboarding process.
- Contributes to the continued evolution of the platform.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
