Sr Assoc-Digital Product Mgmt

American ExpressSunrise, FL

About The Position

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

Requirements

  • Possess excellent organizational skills including attention to detail, handling and prioritization multiple priorities, managing tight timelines
  • Strong work ethic with a global mindset
  • Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solving
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Nice To Haves

  • An ideal candidate will be interested in product management, channel delivery, data insights and analytics and emerging database technologies.
  • The candidate should be a quick-learner, curious problem solver and adept to work in a fast-paced environment.
  • A positive attitude, a proactive mindset, with an eagerness to learn
  • An analytical thinker that is able to focus on leveraging data to make informed decisions.
  • Able to translate complex information into easy-to-understand concepts
  • Creative thinker able to re-envision existing processes to support new product development and product improvements.
  • Excellent communicator, comfortable working with multiple stakeholders.
  • Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plus.
  • Hands-on experience with HIVE, SQL and Splunk is preferred.

Responsibilities

  • Support and execute differentiated long-term Customer 360 product strategies to support American Express multi-channel experiences.
  • Provide thought leadership to maximize the usage of best-in-class technologies.
  • Represent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updates.
  • Participate in Agile product development activities (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality.
  • Maintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working & communicating closely with stakeholders.
  • Support delivery of key projects/product capability development efforts from ideation to launch and maintenance.
  • Assist in defining, measuring and reporting on metrics related to product launch, process efficiency and performance.
  • Be a passionate advocate for customers enabling our other product teams to meet their needs more readily.
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