Assisted Living Wellness Director

Sonida Senior Living•Fitchburg, WI

About The Position

The Waterford at Fitchburg, a Sonida Senior Living community providing independent and assisted living, is seeking a compassionate, hands-on Wellness Director to lead its wellness team and support resident care. As a member of the community leadership team, the director helps create an environment where residents feel safe, valued, respected, and at home; families feel confident in the care provided; and team members are encouraged to learn and succeed. The role emphasizes empathetic leadership, team development, collaboration, accountability, and preserving older adults’ dignity, independence, and quality of life. The Wellness Director oversees resident assessments, care plans, and health-related services, coordinates with healthcare professionals, and ensures wellness operations comply with applicable Wisconsin and federal regulations and company policies. The director also builds relationships with residents and families, responds to concerns, coaches and mentors employees, supports team members as needed, and identifies opportunities for training and professional growth. Any required credentials or qualifications must meet applicable regulatory and company requirements.

Requirements

Experience in senior living, assisted living, healthcare, or a related field.
Two to four years of supervisory or leadership experience.
Strong communication, organizational, problem-solving, and team-building skills.
Ability to coach and mentor employees while maintaining clear expectations and accountability.
Willingness to learn, adapt, and work collaboratively with residents, families, and colleagues.
Passion for older adults and a leadership approach grounded in empathy, patience, and teamwork.
Any required credentials or qualifications must meet applicable regulatory and company requirements.

Nice To Haves

Supervisory or leadership experience in senior care or a service-oriented environment.

Responsibilities

Train, coach, mentor, and support team members to build skills, confidence, and consistency in resident care.
Encourage open communication, collaboration, mutual respect, and shared accountability across the team.
Coordinate resident assessments, care plans, and health-related services to address individual needs and maintain quality standards.
Build relationships with residents and families, listen to concerns, respond empathetically, and help families navigate changing care needs.
Remain engaged and approachable, solve problems, and step in to support the team when needed.
Build working relationships with physicians, healthcare providers, and other professionals involved in resident care.
Ensure wellness operations follow applicable Wisconsin and federal regulations, as well as company policies and procedures.
Identify training needs, reinforce best practices, recognize team members’ contributions, and help employees develop their potential.

Benefits

Competitive salary and eligibility for up to a 16% performance-based incentive.
Flexible scheduling, where available.
Medical, dental, vision, and life/disability insurance.
401(k) retirement savings plan with a discretionary company match determined annually based on company performance.
Paid time off available from day one.
Paid training and opportunities for continued education and professional development.
Employee assistance program.
Dependent care and flexible spending accounts.
Paid team member and resident referral programs.
Technology designed to improve resident care and work efficiency, including advanced electronic health records, Sage call-light technology, and Microsoft Power BI.