Assisted Living Director

Campbell Street•Des Moines, IA

6d•Onsite

About The Position

At Campbell Street, you’ll find purpose, growth, and a team that has your back. We’re committed to creating a workplace where you can thrive – personally and professionally, while making a real difference in the lives of others. If you’re ready to be part of a team that truly cares – we’re ready for you. ABOUT CAMPBELL STREET Great Place to Work® Certified Same-Day Pay + Flexible Scheduling 401(k) Match + Certification Reimbursement Mission: Developing Exceptional People Who Drive Extraordinary Care SMART Values: Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency Extra Perks Referral Bonus opportunities for ALL positions Succession planning – true career growth planning & opportunities Annual leadership development summits Scholarship opportunities POSITION PURPOSE: The Assisted Living Director is responsible for the overall leadership, operations, and quality of care within the Assisted Living community. This role ensures residents receive high-quality, person-centered care in a safe, supportive, and engaging environment while maintaining compliance with state regulations and organizational policies. The Assisted Living Director leads and develops staff, fosters positive relationships with residents and families, and promotes a culture of compassion, accountability, and excellence.

Requirements

Associate’s or Bachelor’s degree in healthcare administration, business, nursing, social services, or a related field preferred
Current Assisted Living Administrator or Director certification/licensure as required by state regulations
Minimum of 2–3 years of leadership or management experience in assisted living, long-term care, or senior housing
Strong knowledge of assisted living regulations and compliance standards
Demonstrated leadership, team-building, and communication skills
Ability to manage multiple priorities in a fast-paced environment
Strong organizational, problem-solving, and decision-making abilities
Proficiency with electronic health records and basic office software
Commitment to resident dignity, choice, and person-centered care

Responsibilities

Provide day-to-day leadership and oversight of Assisted Living operations, ensuring high standards of resident care and service delivery.
Ensure compliance with all state, federal, and local regulations governing assisted living communities.
Develop, implement, and monitor policies, procedures, and care practices in alignment with regulatory requirements and organizational expectations.
Oversee resident admissions, assessments, service plans, and ongoing care coordination.
Collaborate with nursing, clinical partners, and interdisciplinary teams to support resident health, safety, and well-being.
Recruit, hire, train, supervise, and evaluate Assisted Living staff; provide coaching and performance feedback.
Promote staff engagement, retention, and professional development.
Serve as a primary point of contact for residents and families, addressing concerns with empathy and professionalism.
Ensure proper documentation, recordkeeping, and reporting are maintained accurately and timely.
Manage departmental budgets, staffing levels, and operational resources effectively.
Foster a welcoming, respectful, and resident-centered community culture.
Participate in quality assurance activities and continuous improvement initiatives.
Respond to incidents, emergencies, and risk management concerns appropriately.
Represent the Assisted Living community positively within the organization and the broader community.
Perform additional duties as assigned.