Director of Assisted Living

MBK Senior Living•Mesa, AZ

1d•Onsite

About The Position

The Director of Assisted Living (ALD) manages a care team that is thoroughly prepared to provide respectful, dignified, high-quality care to assisted living residents. At MBK, we believe every resident has the potential to thrive, regardless of the physical and cognitive changes that come with aging and illness. The ALD is responsible for interviewing, hiring, training, and managing staff capable of providing superior care, while maintaining residents’ physical and emotional health, safety, and well-being, in accordance with current Federal, State, and local regulations and demonstrating MBK’s principles and core values.

Requirements

AA or Certificate in Gerontology, Social Services, Business Administration, or similar field, required.
Current First Aid and CPR Certification required.
Nurse’s Aide or similar certification if required by State regulations.
1+ years of prior related work experience functioning in a similar management role with supervisory experience, within a similar industry/work environment/industry, essential.
Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Valid class of driver’s license required by state and valid insurance or reliable method of transportation for resident assessments.
Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment.
Must have excellent communication skills, including the ability to speak, write, and read English, and must be comfortable with speaking in public settings and presenting to small groups.
Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, and guests.
Must possess strong organizational, problem-solving, and time management skills.
Ability and willingness to work independently without day-to-day oversight and supervision.
Must present a positive and professional image.
Must be mobile and able to perform the physical requirements of the job including standing, walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
Must be able to move intermittently throughout the workday, in the community and between neighborhoods.
Ability to lift and carry up to 50 pounds and push up to 250 pounds, as necessary.
Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
Ability to travel within 50 miles of the community to perform assessments/evaluations.
All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs.
In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.

Nice To Haves

Bachelor’s Degree in Psychology, Social Services, Gerontology, Social Work, Nursing, Recreational Therapy, or Management, preferred.
Prior experience working with people with dementia, preferred.

Responsibilities

Interview, hire, train, set goals and timelines, monitor and evaluate performance, and provide ongoing coaching for Caregivers.
Ensure ongoing training and education for community team members, in accordance with all governing requirements and MBK policies.
Assist with potential assisted living resident pre-move-in evaluations.
Ensure that the resident Lifestyle Survey Interview is completed according to MBK policy.
Contribute to quality improvement and regular review of resident service plans, ensuring input from the care team.
Alert the Director of Health Services of any changes in the physical or emotional health of the residents, and the department’s ability to meet those needs.
Work closely with all departments in the community to ensure assisted living care residents receive all available services to enhance their quality of life.
Aid in community marketing effort through positive interactions, acting as a liaison between the community, and families, outside health service providers and other members of the greater community.
Coordinate and lead family and community education programs, support groups, and external outreach events.
Oversee care team staffing, scheduling, and daily assignments to meet all resident needs.
Maintain on-call rotations and fill in as a Caregiver when necessary to ensure continuity of care.
Act as Manager on Duty, when necessary.
Manage the annual budget, focusing on meeting monthly financial goals, and controlling labor and expenses.
Perform administrative duties accurately and timely including expense reporting, submission of invoices, team member evaluations, etc.
Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department, including resident rights.
Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values.
Perform other job duties or special projects as assigned or requested by the Supervisor.

Benefits

Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates your success
A fun-filled, energetic environment that's centered in hospitality and high-quality service
Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts