Assistant Volunteer Services Manager

All PositionsGreenwood, SC
Onsite

About The Position

This position will support and coordinate all volunteer programs, assisting the Manager with recruitment, training, scheduling, and all regulatory functions to ensure a positive volunteer and customer service experience. This is a Full Time, 1st Shift, 8am-4:30pm, Monday-Friday role.

Requirements

  • Associate degree required.
  • 3-5 years of applicable management experience, preferably in healthcare or human resources/services field.
  • High level communication skills (written and spoken).
  • Ability to manage multiple projects/programs and vast numbers of volunteers/staff within a diverse population.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook.

Nice To Haves

  • Bachelor’s degree in related field (business, healthcare, human services, arts/humanities, retail) preferred.
  • Applicable experience in hospital volunteer programs.

Responsibilities

  • Assist in all volunteer on-boarding responsibilities at SRH: interviewing, screening, placement, training, evaluation, and regulatory compliance.
  • Assist in all volunteer onboarding placements, as well as student programs coordinated with area high schools and colleges.
  • Assist in the daily operations of the gift shop which includes staffing, scheduling inventory and maintenance of time keeping system.
  • Assist the Manager in the Lights for Love annual fundraiser; October through December each year.
  • Assist with the software systems to track and monitor all volunteer related activities, UKG to track and monitor all volunteer related activities (demographics, hours, schedules, placements, etc.).
  • Assist the manager with all aspects of volunteer recognition and appreciation efforts; provides on-going support, guidance and single point of contact for communications.
  • Partners with hospital leaders to identify unique volunteer opportunities to enhance the patient/family experience.
  • Assist in the daily functions of the Gift Shop and maintain level of best practices.
  • Assist manager in all performance expectations and evaluations of the gift shop staff.
  • Performs other duties as assigned by Manager, VP of HR or the SRH Auxiliary Board members.
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