Assistant Vice President of Advancement Operations

Texas A&M - Corpus Christi•Corpus Christi, TX

About The Position

Texas A&M University-Corpus Christi seeks an experienced, collaborative leader to serve as Assistant Vice President of Advancement Operations. Reporting to the Senior Vice President of Institutional Advancement and serving on the division’s leadership team, the AVP provides strategic leadership across Advancement Services, Event Services, and the Performing Arts Center. The position ensures that the people, systems, data, and processes supporting the University’s advancement efforts are effective and positioned for continued success. The AVP leads Advancement Services functions including database administration, gift processing, prospect research, reporting, and donor relations, supporting major gifts, engagement, and stewardship. The role ensures compliance with applicable regulations, standards, and best practices, and works with senior leadership to plan and achieve the University’s advancement goals. The AVP also guides Event Services and Performing Arts Center staff, including event programming, revenue generation, and external outreach. The position oversees staff development, budgets, technology, operational policies, and cross-campus support. It is responsible for helping Advancement Services function as a data-driven strategic partner across Institutional Advancement and the University, and for strengthening collaboration, accountability, and operational effectiveness.

Requirements

Ten years of appropriate and relevant experience in a higher education or nonprofit environment; additional education may substitute for the minimum experience requirement.
Bachelor’s degree.
Advanced skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Extensive knowledge of Blackbaud Raiser’s Edge or another modern fundraising CRM.
Experience in campaign planning.
Proven success building and developing a high-functioning team in a higher education or nonprofit environment.
Ability to act as a strategic thought partner to Institutional Advancement leadership and team members.
Ability to effectively manage projects and strategic initiatives.
Ability to manage complex budgets across multiple departments.
Strong verbal and written communication skills.
Proven success implementing and streamlining processes to improve operational outcomes.
Demonstrated ability to build relationships and alliances with internal and external constituencies, key service vendors, and select external leaders.
Excellent knowledge of advancement operations in a comprehensive Institutional Advancement program.

Nice To Haves

An entrepreneurial, comprehensive, metrics- or outcomes-driven approach to Advancement Services.
Experience with SQL-based relational database platforms and familiarity with database design and ETL processes.
Experience with data visualization software such as Tableau or Power BI.

Responsibilities

Provide strategic leadership and oversight of Advancement Services in collaboration with the Senior Vice President and senior leadership team.
Define and implement Advancement Services processes, tools, policies, and services that support major gifts, engagement, participation, and donor relations.
Plan and deploy financial and staffing resources; establish annual plans, goals, and performance measures; and oversee data privacy, integration, timeliness, reporting, and operational technology.
Develop Advancement Services as a strategic partner to colleagues across Institutional Advancement and the University.
Benchmark Advancement performance against aspirational peers and prepare comparison and progress reports, including Voluntary Support of Education management checklist reports and annual updates.
Lead and guide the Event Services team and its event-related data needs.
Lead and guide Performing Arts Center staff, including strategic direction for event programming, revenue generation, and external outreach.
Oversee direct reports and functional areas including data entry, gift processing, prospect research, database administration, and donor relations; assign and review work; and hire, train, develop, and manage staff.
Train division personnel on Raiser’s Edge and relevant Advancement platforms and procedures.
Work with Alumni Engagement and Development colleagues to maintain a user-friendly CRM database serving development, alumni engagement, donor relations and stewardship, and advancement communications.
Analyze the current database with the Senior Vice President, monitor CRM use and effectiveness, and implement vendor-delivered features.
Oversee phone, address, and email append operations to improve database quality.
Oversee online giving, online event registration, and electronic communications systems; coordinate system support with the Office of Information Technology; and plan upgrades and maintenance.
Advise Advancement colleagues on database best practices and oversee budgets and contracts for Advancement software and tools.
Create and implement systems for timely, accurate gift recording and reporting, including processes that support acknowledgments and information sharing.
Reconcile monthly figures with the Controller’s Office and ensure compliance with IRS regulations, CASE standards, and applicable laws, donor rights, and industry guidelines.
Oversee reports for Advancement colleagues, the President’s Cabinet, the Texas A&M University System, and other constituencies.
Work with the Senior Vice President for University Advancement and Assistant Director of Donor Engagement on processes for annual endowment and financial reports.
Support campus partners in budget and finance, human resources and talent management, reporting and analytics, and research.
Create, maintain, document, and update administrative systems and policies for daily Advancement operations.
Manage complex budgets across multiple departments, projects, and strategic initiatives, and streamline processes to improve operational outcomes.