Assistant Vice President of Advancement Operations

Texas A&M University System•Corpus Christi, TX

5d•Onsite

About The Position

Texas A&M University-Corpus Christi seeks an experienced, collaborative leader to serve as Assistant Vice President of Advancement Operations. Reporting to the Senior Vice President of Institutional Advancement and serving on the division’s leadership team, the AVP provides strategic leadership across Advancement Services, Event Services, and the Performing Arts Center. The role supports the University’s advancement goals by strengthening operations, data and technology, donor and alumni engagement, and collaboration across campus. The AVP leads the Advancement Services program and its database, gift processing, prospect research, reporting, and donor relations functions. The position ensures compliance with applicable regulations and industry standards, and oversees staff development, budgets, technology decisions, event programming, revenue generation, and external outreach. The AVP works with advancement and campus colleagues to make operations effective, data-driven, and aligned with the needs of the University.

Requirements

Ten years of appropriate and relevant experience in a higher education or nonprofit environment; additional education may substitute for the minimum experience requirement.
Bachelor’s degree.
Advanced skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Extensive knowledge of Blackbaud’s Raiser’s Edge or another modern fundraising CRM.
Experience in campaign planning.
Proven success building and developing a high-functioning team in a higher education or nonprofit environment.
Ability to serve as a strategic thought partner to Institutional Advancement leadership and team members.
Ability to effectively manage projects and strategic initiatives.
Ability to manage complex budgets across multiple departments.
Strong verbal and written communication skills.
Proven success implementing and streamlining processes to improve operational outcomes.
Demonstrated ability to build relationships and alliances with internal and external constituencies, key service vendors, and select external leaders.
Excellent knowledge of advancement operations in a comprehensive Institutional Advancement program.

Nice To Haves

An entrepreneurial, comprehensive, and metrics- or outcomes-driven approach to Advancement Services.
Experience with SQL-based relational database platforms and familiarity with database design and ETL processes.
Experience with data visualization software such as Tableau or Power BI.

Responsibilities

Provide strategic leadership and oversight of Advancement Services in collaboration with the Senior Vice President and senior leadership team.
Define and implement Advancement Services processes, tools, policies, and services, integrating them across advancement to support major gifts, engagement, participation, and donor relations.
Plan and deploy financial and staffing resources; establish and measure annual plans, goals, and performance metrics; and ensure data privacy, integration, clarity, and timeliness.
Monitor reporting efficiency and the effectiveness of technology supporting Advancement Services.
Develop Advancement Services as a strategic partner to Institutional Advancement and the University.
Benchmark Advancement performance against aspirational peers and prepare comparison and progress reports, including Voluntary Support of Education management checklist reports and annual updates.
Lead and guide the Event Services team and oversee event-related data needs.
Lead and guide Performing Arts Center staff, including strategic direction for event programming, revenue generation, and external outreach.
Oversee direct reports and functional areas including data entry, gift processing, prospect research, database administration, and donor relations.
Plan, assign, and review staff work; hire, train, develop, and manage staff to meet group objectives.
Train division personnel on Raiser’s Edge software, Advancement platforms, and procedures.
Work with Alumni Engagement and Development colleagues to maintain a user-friendly CRM database serving development, alumni engagement, donor relations and stewardship, and advancement communications.
Analyze the current database with the Senior Vice President, monitor CRM use and effectiveness, and implement vendor-delivered features.
Oversee phone, address, and email append operations to improve database health.
Oversee online giving, online event registration, and electronic communication systems.
Coordinate system support with the Office of Information Technology and plan and direct system upgrades and maintenance.
Advise Advancement colleagues on database best practices and oversee budgeting and contracting for Advancement software and tools.
Create and implement systems for accurate, timely gift recording and reporting, thank-you letters, and information sharing; reconcile monthly figures with the Controller’s Office.
Ensure compliance with IRS regulations, CASE standards, federal and state laws, the Donor Bill of Rights, CAE, AFP, and other applicable guidelines and standards.
Oversee reports for Advancement colleagues, the President’s Cabinet, the Texas A&M University System, and other constituencies.
Work with the Senior Vice President for University Advancement and Assistant Director of Donor Engagement to develop processes for annual endowment and financial reports.
Support campus partners in budget and finance, human resources and talent management, reporting and analytics, and research.
Create, maintain, document, and update administrative systems and policies for Advancement’s daily operations.