Assistant Vice President, Federal Workers' Compensation Claims

AIG Insurance • Atlanta, GA

5d • Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Assistant Vice President, Federal Workers’ Compensation Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. The Assistant Vice President, Federal Workers’ Compensation Claims is responsible for leading overall claims business functions of the Federal/Defense Base Act (DBA) office and for directing activities consistent with the mission statement of AIG Claims, Inc. by achieving stated goals through best practices and other acceptable means. They also provide leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results.

Requirements

• 10 years claims adjusting experience and prior leadership experience within a claim technical operation, in-depth understanding of Workers’ Compensation claim handling and servicing requirements.
• Leadership skills in direction setting, change management, customer focus and talent development
• Analytical skills with strong business acumen and ability to work across organization in matrix reporting relationships
• Strong (oral / written) communication and interpersonal skills
• Technical expertise in one or more claim functions
• Career development, mentoring and coaching skills

Responsibilities

• Ensures understanding and administration of claim policies, procedures and practices in accordance with company and policy standards
• Implements procedures that will shape behaviors to achieve quality results on a consistent basis in meeting Best Claim Practices to benefit of customers and business partners
• Evaluates and measures operational compliance in concert with Claim Handling Guidelines in meeting team goals.
• Ensures appropriate claim file reserving, claim payments, legal/allocated expenses and recoveries are effectively applied and consistent with company guidelines via review and management of Open and Closed file review results as well as other review processes.
• Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing for assigned team.
• Directs and leads team in achieving business strategies and plans in support of agreed upon objectives.
• Performs other duties as assigned by Workers’ Compensation Senior Leadership

Benefits

• Eligibility for a bonus in accordance with the terms of the applicable incentive plan.
• A range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed