Fulton Assistant Venue Manager

AccorHotel•Austin, TX

1d•Onsite

About The Position

The Assistant Venue Manager supports the venue’s day-to-day operations and helps lead the team to deliver professional, friendly service and strong guest satisfaction. The role includes maintaining service standards, overseeing financial and operational performance, and supporting colleague recruitment, training, and development. The position also involves balancing operational, administrative, and colleague needs while following department policies and safety standards.

Requirements

Service-focused personality.
Previous leadership experience.
Ability to build and maintain good relationships with stakeholders.
Ability to communicate thoughts, actions, and opportunities clearly, with strong networking skills.
Ability to lead by example and foster a strong team culture and high performance.

Responsibilities

Offer professional, friendly, and engaging service.
Lead day-to-day department operations and ensure service standards are followed.
Produce and implement creative promotional programs to increase outlet revenue.
Conduct monthly departmental meetings.
Help the department achieve its financial and operational targets.
Adhere to the annual budget and administer it responsibly.
Monitor food, beverage, labor, and operating expenses.
Monitor guest service standards and seek ways to improve products and service, increase volume, and improve profits.
Select, train, and develop colleagues to support timely recruitment and career growth.
Balance operational, administrative, and colleague needs.
Follow department policies, procedures, service standards, and safety policies.
Perform other duties as assigned.