Assistant Training Coordinator

Valencia Regional Emergency Communications Center • Los Lunas, NM

29d • Onsite

About The Position

Valencia Regional Emergency Communications Center (VRECC) is accepting applications for an Assistant Training Coordinator. This is a regular full-time, non-exempt position assigned to Administrative Services and reporting to the Human Resources Manager. The Assistant Training Coordinator provides administrative, programmatic, and operational support for VRECC’s Emergency Communications Training Program. This position supports the Training Coordinator with training administration, certification tracking, trainee documentation, trainee QA/QI support, accreditation documentation, CTO coordination, curriculum support, and related compliance activities. The position requires strong organization, accurate documentation, professional communication, confidentiality, and the ability to work effectively in a public safety communications environment.

Requirements

• A high school diploma or equivalent.
• A minimum of three years of Public Safety Telecommunicator experience.
• A valid New Mexico driver’s license.
• Ability to successfully pass a national fingerprint-based criminal history record check in accordance with CJIS requirements and maintain eligibility for continued access to criminal justice information systems.
• Ability to work holidays, weekends, irregular hours, shift work, adjusted schedules, or extended hours as required to support training and operational needs.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• New Mexico Telecommunicator Academy within one year of hire, or valid New Mexico Department of Public Safety Telecommunicator Certification at time of hire.
• Emergency Medical Dispatch certification.
• NCIC/NMLETS certification and authorization.
• Communications Training Officer training and maintenance, if required by agency assignment.
• Advanced training for continuing education as required by applicable New Mexico statutes and regulatory standards.
• Basic Instructor Development training within six months of hire, if not already completed.
• General Instructor certification through the New Mexico Department of Public Safety within six months of hire, if not already possessed.
• Any additional agency-required supervisory, instructor, evaluator, accreditation-related, or compliance-related training applicable to the position.
• Computer-based aptitude assessment, if required.
• Pre-employment drug screening.
• Hearing test sufficient to perform the essential functions of the position.
• Psychological evaluation, if required by agency hiring standards.
• National fingerprint-based criminal history record check.

Nice To Haves

• Additional education in adult learning, training, public safety, or a related field preferred.

Responsibilities

• Maintaining training records, trainee files, certification logs, schedules, rosters, and compliance documentation.
• Supporting administration of the Emergency Communications Training Program.
• Preparing, updating, distributing, and tracking training schedules, course materials, rosters, and related documents.
• Monitoring trainee progress, certification compliance, documentation status, and assigned training requirements.
• Supporting trainee quality assurance and quality improvement processes through documentation, review support, feedback tracking, and communication of trainee-related findings.
• Coordinating and documenting Communications Training Officer activities, trainee assignments, instructor support activities, and related training functions.
• Supporting curriculum updates, instructional resources, training materials, and program content aligned with agency requirements and adult learning principles.
• Preparing and maintaining documentation for reports, audits, evaluations, compliance reviews, accreditation, and reaccreditation.
• Identifying missing records, discrepancies, overdue requirements, or compliance issues and elevating them appropriately.
• Communicating professionally with trainees, CTOs, supervisors, instructors, HR personnel, QA/QI personnel, and external partners.
• Supporting consistency, accountability, and continuity within the training program.

Benefits

• Reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position, provided such accommodations do not create an undue hardship or compromise public safety operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED