Assistant to the Dean of Student Affairs

Louisiana State University

1d • $16 - $17 • Onsite

About The Position

The Assistant to the Dean of Student Affairs provides primary administrative support to the Office of Student Affairs, reporting to the Dean of Student Affairs. The office oversees housing and residence life, student activities and organizations, outreach and recruiting, student conduct, and student health services. The role supports day-to-day operations for the Dean and Student Affairs staff, including the Student Government Association.

Responsibilities include serving students, parents, and campus constituents; coordinating schedules, correspondence, records, and office procedures; processing financial aid appeals and scholarship applications; answering calls to the main campus line; supporting purchasing and budget management; assisting with student conduct administration while protecting confidential information; and maintaining the food pantry. The role primarily involves sedentary office work, prolonged sitting and computer use, and routine administrative duties. It may also require standing, walking, bending, reaching, stooping, and lifting or carrying office materials weighing up to 25 pounds.

Requirements

• Associate degree or five years of experience in administrative assistant tasks or office management.
• Knowledge of Microsoft 365 and office systems.
• Ability to maintain confidentiality and discretion.
• Ability to accept and follow direction.
• Ability to communicate information correctly and appropriately.
• Ability to exhibit specialized skills or knowledge gained through experience or training.
• Ability to manage resources appropriately.
• Ability to use relevant and valid data to inform recommendations.
• Knowledge of applicable computer applications and basic computer functions.
• Ability to operate standard office equipment and perform routine administrative tasks.
• Ability to perform sedentary office work with prolonged sitting and computer use.
• Ability to stand, walk, bend, reach, stoop, and lift or carry office materials weighing up to 25 pounds.

Responsibilities

• Provide customer service to students, parents, and campus constituents in person and by phone; answer questions or refer them to the appropriate area.
• Maintain familiarity with university policies, procedures, and resources; interpret and implement policies and procedures as needed.
• Use independent judgment when assisting faculty, staff, students, administrators, and visitors, including in non-routine situations.
• Schedule meetings and manage the Dean’s calendar; act as liaison between the Dean and other campus offices.
• Receive and initiate contracts with campus offices, governmental agencies, and the public.
• Respond to information requests, route matters to the Dean or appropriate staff member, and brief the Dean on problems or conflicts; resolve issues when possible or as directed.
• Open, review, and process mail and email; pick up office mail; answer routine correspondence and compose correspondence on complex or non-routine matters.
• Assist student activities staff in maintaining current student organization files, including bylaws and membership lists; keep faculty meeting records.
• Collect parking ticket appeals and submit them to the committee.
• Receive and process financial aid appeal forms; enter student data into spreadsheets, prepare materials for the committee, send decisions for student signature, receive decision forms, and update the spreadsheet.
• Answer main university campus line calls that are not routed to departments or extensions.
• Prepare and maintain office budgets; review outgoing correspondence, reports, and proposals for accuracy.
• Manage and order office and event supplies for the Office of the Dean of Students and Student Government; gather vendor pricing and information for program planning quotes.
• Record receipt of items or services in the online procurement system; submit bills to the Dean for approval and pay approved Office of Student Affairs bills.
• Receive and process scholarship applications, enter information into a spreadsheet, send award letters or emails, communicate with students, and verify eligibility after fall and spring semesters.
• Assist the Dean with student conduct paperwork, appointment scheduling, written correspondence, and conduct meetings; follow FERPA requirements when handling conduct cases and other sensitive information.
• Order and maintain food pantry items; record required information for Second Harvest Food Bank, remove expired food, and monitor pantry use by students and community members.
• Train and direct the work of one to two student workers.

Benefits

• Health, life, dental, and vision insurance for eligible employees and dependents
• Flexible spending accounts
• Retirement options
• Various leave options
• Paid holidays
• Wellness benefits
• Tuition exemption for qualified positions
• Training and development opportunities
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree