Assistant to the CEO

Springfield Clinic • Springfield, MO

1d • Onsite

About The Position

The Assistant to the CEO supports the Chief Executive Officer and Administrative Office by coordinating executive operations, partnership governance, and administrative functions. The role serves as a central point of coordination among executive leadership, physician partners, the Board of Directors, employees, and external stakeholders. It also supports operational improvement through data analysis, reporting, and performance monitoring to enable informed decision-making and organizational effectiveness. The position calls for exceptional judgment, initiative, confidentiality, analytical capability, and the ability to manage multiple priorities in a dynamic environment.

The position reports to the Vice President of Operational Improvement. It operates onsite in a professional office environment and may require varying schedules to support executive meetings, Board functions, retreats, events, and other organizational priorities.

Requirements

• Bachelor’s degree in a related field of study or three to five years of work experience in lieu of a degree.
• Experience interacting with senior-level executives, such as C-suite leaders.
• Exceptional organizational, prioritization, and time-management skills, including the ability to manage competing priorities and deadlines.
• Ability to work independently, exercise sound judgment, and maintain discretion with confidential and sensitive information.
• Strong attention to detail and commitment to accuracy in communications, reports, presentations, and meeting materials.
• Ability to anticipate needs, proactively solve problems, and independently initiate appropriate follow-up actions.
• Excellent verbal, written, and interpersonal communication skills, including professional communication with executives, physicians, Board members, employees, and external stakeholders.
• Ability to build effective working relationships and collaborate with people at all levels of the organization.
• Tact, diplomacy, professionalism, and customer-service orientation when managing confidential or sensitive matters.
• Ability to gather, synthesize, and present information clearly and concisely for executive audiences.
• Strong analytical and critical-thinking skills, including collecting, validating, interpreting, and summarizing data from multiple sources.
• Experience creating and maintaining reports, dashboards, and data visualizations using Excel, Power BI, or similar business intelligence tools.
• Ability to identify trends, patterns, and opportunities through data analysis and translate findings into actionable insights.
• Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Word, and Teams.

Nice To Haves

• Healthcare experience preferred.
• Working knowledge of healthcare operations preferred.
• Understanding of process improvement principles, performance measurement, and operational excellence concepts preferred.

Responsibilities

• Proactively manage the CEO’s priorities and coordinate schedules and commitments with strategic priorities.
• Coordinate work through the Office of the CEO, including calendar management, travel arrangements, meeting logistics, communications, presentations, and follow-up.
• Prepare the CEO and executive leadership for Board, physician department, committee, leadership, external partner, and community relations engagements by developing agendas, briefing materials, presentations, and supporting documentation.
• Manage partnership governance activities, including Board and committee administration, partner voting, Board member elections, committee appointments, and annual governance processes.
• Research, analyze, and compile information requested by the CEO and senior executive leaders, and develop recommendations, proposed responses, and supporting materials for review.
• Draft, edit, and coordinate executive correspondence, presentations, reports, memoranda, and other communications, partnering with the Brand and Experience team as needed.
• Liaise among executives, employees, physicians, Board members, community stakeholders, and external business partners; facilitate communication, gather information, and ensure timely resolution of requests and action items.
• Maintain accurate and confidential executive records, correspondence, and files in accordance with organizational policies and record-retention requirements.
• Support process improvement initiatives through data collection, measurement, analysis, and documentation.
• Summarize data from multiple sources to support executive decision-making and operational improvement efforts.
• Prepare data visualizations, presentations, and analyses for Board, committee, and leadership meetings.
• Monitor key performance indicators and identify trends, risks, opportunities, and areas for further review.
• Collaborate with administrative support staff to ensure seamless operations and coverage within the executive suite.
• Comply with Springfield Clinic policies, including incident reporting requirements, OSHA standards, required training, Code of Conduct, Ethics Standards, and customer service expectations.
• Perform other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level