Assistant To Student Success and Academic Programs
About The Position
The Assistant to Student Success and Academic Programs serves as the confidential assistant to the Associate Dean of Student Success and Academic Programs in the College of Agricultural, Human and Natural Resource Sciences (CAHNRS). The position provides administrative support, helps ensure operational efficiency, and maintains comprehensive knowledge of University and College policies and procedures related to academic programs. The role supports management of CAHNRS academic programs, assists the Associate Dean, and serves as a primary resource for faculty, staff, and students. It also coordinates the planning and execution of special projects and events that advance the College’s mission. This is a full-time (100% FTE), permanent, 12-month position in Pullman, Washington. The monthly salary range is $4,508.70–$6,763.06, with placement based on experience, education, skills, and abilities. Overtime eligibility will be determined based on final salary placement. The position is not eligible for work visa sponsorship and requires a background check.
Requirements
- A bachelor’s degree in business administration or another relevant field and five years of managing administrative support experience. Relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
- Experience in an academic or educational setting, demonstrating familiarity with the unique needs of students, faculty, and staff.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Publisher) and Adobe Acrobat.
- Experience delivering exceptional customer service in a professional environment.
- Strong organizational and time-management skills, including the ability to manage multiple priorities and meet varying deadlines.
- Ability to communicate effectively orally and in writing, including drafting professional correspondence and reports.
- Ability to handle sensitive and confidential information with discretion.
- Ability to foster and maintain harmonious working relationships with diverse stakeholders.
Nice To Haves
- Experience working in higher education, particularly within student success, academic, or undergraduate programs.
- Effective leadership skills, including training and supervision.
- Ability to communicate effectively orally and in writing.
- Familiarity with WSU systems and data sources, including OPDRS, MyWSU, Workday, budget management, and the Blue course evaluation system.
- Experience planning and coordinating events.
- Ability to develop and implement office procedures to improve operational efficiency.
- A proven track record of successfully managing budgets and financial processes.
Responsibilities
- Provide confidential administrative support to the Associate Dean of Student Success and Academic Programs.
- Maintain comprehensive knowledge of University and College policies and procedures related to academic programs.
- Support the management of CAHNRS academic programs.
- Serve as a primary resource for faculty, staff, and students.
- Coordinate the planning and execution of special projects and events that advance the College’s mission.
Benefits
- Paid sick and vacation leave
- Paid holidays
- Medical, dental, life, and disability insurance for employees and dependents
- Retirement benefits
- Deferred compensation and optional supplemental retirement accounts
- Training and development
- Employee tuition waiver
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
