Assistant To Director Of Operations

Alpha Academy•Fayetteville, NC

About The Position

This role provides general clerical and administrative support to the Director of Operations. The Assistant will be responsible for generating various documents, arranging meetings, maintaining calendars, and ensuring the site operates effectively. This position also involves overseeing program needs, assisting with budgetary reviews, monitoring departmental performance against goals, and working closely with the Human Resources Manager. The role requires using data to drive business performance and nurturing positive staff relationships to create a productive environment based on mutual trust and respect.

Requirements

Associate Degree in Business, Office Administration , or related field
Experience in an office setting regularly engaging with the general public, OR Combination of education, experience, and background equivalent to above
Knowledge of standard office procedures and equipment
Knowledge of computer and office applications
Prior experience with Microsoft Office Suite and Google Workspace
Excellent writing and proofreading skills
Excellent customer service/communication skills
Ability to foster and maintain positive and collaborative relationships with internal and external partners
Ability to effectively communicate orally and in writing to students, parents, colleagues, and the community
Strong organizational skills and ability to manage multiple projects simultaneously
Ability to work collaboratively as part of a team
Ability to accurately maintain required documentation and prepare reports
Ability to seek and identify methods for continuous improvement of the program
Understanding and respect for the diverse backgrounds of students, staff, and college community
Experience working in student data management systems.

Responsibilities

Reports to the Director of Operations
Provides general clerical and administrative support to the Director of Operations.
Generate correspondences, memos, presentations, and meeting materials; copy, collate, and bind when necessary.
Arrange meetings as requested.
Maintain a calendar and schedule appointments for the Director of operations as requested.
Ensure your site is operating effectively.
Oversee the program needs and assigned tasks.
Assist in review of budgetary responsibility includes oversight of the facility’s processes and activities to achieve KPI’s across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc
Assist in Monitoring departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary.
Responsible for achievement of department efficiency goals, and standards.
Work closely with Human Resources Manager in implementing and adhering all employees to policies and processes
Use data and insights to drive business performance.
Nurture relationships with the staff that result in a productive environment that is founded on mutual trust and respect.