Assistant Teller Manager
About The Position
An Assistant Teller Manager is a key member of our customer service team within the branch network. The Assistant Teller Manager supports the Teller Manager with running the Teller line in their assigned branch. This role is expected to operate as a Teller at an advanced level by providing and modeling quality customer service by being friendly and courteous while answering customers’ questions. As you build relationships the opportunities to make recommendations based on our wide range of competitive banking options will naturally arise. This needs-based approach to our personal service builds long-lasting relationships, ones not measured in years but in generations. This role is also on the front lines of our fraud and risk management efforts as well as the training of new Teller staff members.
Requirements
- Able to perform all functions of a Teller independently.
- High level of organizational skills.
- Attention to detail.
- Ability to assist with coaching and training of Teller staff.
Responsibilities
- Operate as a Teller at an advanced level.
- Provide and model quality customer service.
- Answer customer questions.
- Make recommendations for banking options.
- Engage in fraud and risk management efforts.
- Train new Teller staff members.
- Assist with coordination of daily work tasks with Teller personnel.
- Perform more advanced duties with regards to branch operations.
- Assist with coaching and training of Teller staff members, including product knowledge, technical proficiency and the CNB referral program.
- Become proficient enough in branch processes to backup the Teller Manager in their absence.
- Continue to learn about CNB products and services.
- Develop leadership skills necessary to coach and train Teller staff members.
- Perform all aspects of the Teller role at the highest level.
Benefits
- Medical, dental, vision, FSA, HSA options for both part-time and full-time employees.
- Medical coverage is also offered for domestic partners.
- Paid holidays, vacation, and sick time.
- 401(k)
- Profit Sharing
- Employee Stock Ownership Plan (ESOP).
- Training & development opportunities.
- Tuition assistance.
- Community focused volunteer opportunities.
- Award winning wellness program that promotes a solid work/life balance.
- Banking perks and discount programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
