Assistant Technology Specialist

Sheridan School District•Sheridan, AR

1d•Onsite

About The Position

The Assistant Technology Specialist will assist with all aspects of the school district’s technology operation, including general maintenance to keep the district running smoothly. This role involves troubleshooting hardware and software issues, responding to technology-related requests, and maintaining technical documentation. The specialist will serve as a resource person for technical expertise, providing information, assistance, and training to staff and students. Additionally, they will advise on purchasing and contracting hardware and software, install approved software, set up technology equipment, and assist with inventory and record-keeping functions.

Requirements

High school diploma or equivalent.
Valid Arkansas driver’s license.
Must clear Arkansas State Police, an FBI, and a Central Registry background checks.
Must obtain and keep current all appropriate licenses, permits, and professional credentials to meet the requirements of the position.
Must be able to demonstrate a strong background in technology in the work place, a strong work ethic, good time-management skills, and paperwork skills.
Expertise in computer operating systems, software, and systems.
Must be able to read and comprehend written instructions, policies, and procedures.
Must be able to meet expected deadlines.
Must be attentive to details, a self-starter, able to work effectively without constant or direct supervision.
Must be able to multi-task.
Must possess the ability to analyze a problem situation, conduct research to find a solution, and present the best manner to achieve a successful resolution.
Must possess good communication and organizational skills.
Understands the concept of confidentiality and supports guidelines concerning the release of public information.
Must be physically able to operate a variety of technology devices in a variety of work environments.
Must be able to walk, stand, stoop, lift and carry at least 40 lbs.
Requires the ability to read and follow a variety of instructions on district, state, and federal websites as well as hard copy.
Requires the ability to read a variety of correspondences.
Requires the ability to prepare reports, forms, system documentation, etc. using prescribed formats and conforming to all rules of grammar.
Requires the ability to record and deliver information, to explain procedures, to give oral and written instructions.
Must be able to communicate effectively.
Must possess the ability to speak to people with poise, voice control, and confidence.
Must be available as emergency needs arise throughout the district.

Responsibilities

Assist with all aspects of the school district’s technology operation as needed.
Assist with general maintenance to keep the district running smoothly.
Follow troubleshooting procedures for hardware and software issues.
Assist with technology related requests.
Maintain technical documentation required to support the district needs.
Perform maintenance and support of all equipment as needed or directed.
Serve as a resource person for anyone in the school district who might require technical expertise. Provide information, assistance, and training to staff and students as needed.
Advise the Director of Educational Technology on purchasing and contracting any hardware and/or software necessary to maintain and/or upgrade technology services.
Install district approved software as needed.
Set up technology equipment as needed or directed within the district.
Assist with the maintenance of inventory and perform record keeping functions of hardware locations, assignments, quantities, types and required repairs, including start-up and end-of-year processes.
Other duties as assigned by the Director of Educational Technology, Superintendent or designee.