Assistant Tech Coordinator (60% FTE)

University of TorontoToronto, ON
CA$40,750 - CA$52,113Onsite

About The Position

Hart House is a centre for experiential education outside the classroom at the University of Toronto. Since it opened in 1919, Hart House functions as a place where students, faculty, staff, alumni and members of the broader community connect with each other and the world. Through an array of co-curricular programming in the arts, dialogue and wellness, Hart House works with local and international partners to foster community and to create innovative learning opportunities for students. Hart House operates from a historic facility on the St. George campus, as well as a 150-acre farm in Caledon, Ontario, offering a wide range of services through a social enterprise model that generates revenue to support its student-focused programming on all three University of Toronto campuses. For over 100 years, Hart House has been offering exceptional experiences and creating lasting memories. Our Hospitality Services underpins all of these events by providing the coordination, culinary, and staging services for each meaningful exchange and encounter. We have the pleasure of serving a diverse and varied array of clients from student groups and campus partners to corporate clients and the recently engaged. Our team is unified around a common bond: a passion to wow clients by delivering an unforgettable experience. In short, our team succeeds when our clients and guests love what we do. Under the guidance of the Venue Coordinator, Event Technology, the Assistant Tech Coordinator will support in leading the part time AV staff including training, guidance and feedback. They will be a supervisory presence for part time staff to navigate questions or concerns when on shift, stepping in to resolve situations with clients, and ensuring that equipment is used safely and is properly taken care of. They will also provide recommendations for departmental processes and new technologies. The successful candidate for this role would be an individual who is passionate about exploring AV technologies and providing amazing client experiences. They should be meticulous about processes and ongoing improvements, while maintaining a welcoming and hospitality minded environment for clients and fellow staff.

Requirements

  • Advanced College Diploma (3 years) or acceptable combination of equivalent education and experience.
  • Minimum three years related experience in the set up and operation of AV equipment in a live events setting, including concert venues or professional event spaces.
  • Experience working within a post-secondary institution or non-profit sector in social justice organization is an asset.
  • Demonstrated commitment to equity, diversity and inclusion in all work responsibilities and in collaborative workplace practices.
  • Ability to work collaboratively with colleagues to provide high-quality service to clients/customers.
  • Excellent attention to detail, organizational skills and ability to manage priorities and competing deadlines in a fast-paced environment.
  • Excellent communication skills, verbal and written.
  • Proven team player.

Nice To Haves

  • Accountable
  • Approachable
  • Communicator
  • Cooperative
  • Proactive
  • Problem solver

Responsibilities

  • Setting-up and maintaining audio/visual systems
  • Creating complex and technical documentation and user support guides
  • Scheduling the setup and takedown of equipment required for events
  • Implementing a rollout plan for new audio-visual technologies
  • Editing post-production audio and/or visual material
  • Providing some care to prevent physical or emotional injury or harm
  • Ordering supplies with approval
  • Directing the activities of casual staff
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