Assistant Team Leader

Center for Alternative•New York, NY

12h•Hybrid

About The Position

CASES is currently seeking an Assistant Team Leader to join the Intensive Services Unit (ISU) within Pretrial Services. The Assistant Team Leader functions as supervisory support to the Team Leader handling specific responsibilities that are designated by the Team Leader. In their role the Assistant Team Leader will provide direct oversight and supervision to the Case Coordinators and Peer Mentor staff. During periods where the Team Leader is occupied with other programmatic obligations or otherwise unavailable, the Assistant Team Leader will assist in managing the day-to-day operations of the team with the additional support of their director.

Requirements

Master’s degree in a relevant clinical discipline such as Social Work, Mental Health Counseling, Psychology with 2-4 years Supervisory experience.
At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.
Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery.
Experience understanding family systems based on diversity of cultural and ethnic backgrounds.
Highly organized and self-motivated.
Must be able to navigate 5 boroughs of NYC and perform field work in a variety of weather conditions.
Must be able to lift 5-10 lbs.
Must be able to sit for extended periods.

Responsibilities

Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services.
Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers.
Assist the Team Leader with facilitating regularly occurring team meetings and morning “huddles” to direct clear guidance on daily program operations, review cases collaboratively and inspire ongoing discussion on emerging participant trends.
Provide recovery-oriented, trauma-informed and gender-responsive services.
Assess participant’s; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans.
Conduct in-person field-based services in the community with team members to support staff in their work with participants with elevated risks and needs.
Conduct outreach to families and significant others to gather collateral information for service planning.
Use evidence-based counseling approaches to develop a rapport with participants and develop insight into specified need areas.
Take leadership in management of high risk and complex care cases, including conducting direct work in the community and with other members of the team as needed to manage risk.
Complete assessments, progress notes and program data reporting as required by program funders.
Adhere to Supervised Release program protocols ensuring participants at higher risk for criminal recidivism and supervision failure receive intensive supervision.
Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.