Assistant Taproom Manager
About The Position
Under the direction of the General Manager, the Assistant Manager assists with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. This role involves direct responsibility for all FOH staff and supervision of BOH staff, including handling onboarding and terminations, training and development, and ensuring required certifications are completed. The Assistant Manager will also manage employee-related issues, plan work schedules, determine work techniques, and ensure the safety of employees and property. They will enforce company policies, prepare departmental budgets, and assume overall responsibility for all aspects of the department, including ordering merchandise and beer. The position requires ensuring excellent customer service, maintaining food and product standards, executing administrative and HR documentation, and performing preventative maintenance on equipment. The Assistant Manager will also administer cash and receipts, fill in where needed to ensure efficient operations, and perform other duties as assigned.
Requirements
- High School Diploma or Equivalent
- 3-5 years of prior restaurant management experience
- Must be 21 years of age or older
- Ability to effectively communicate verbally and in writing
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Knowledge of profit and loss, budgeting, sales goals, and forecasting
- Required to stand, walk, use hands to handle or feel
- Reach with hands and arms; bend or stoop; and talk or hear
- Must be able to work in a standing position for long periods of time
- Must be able to frequently lift up to 50 pounds with assistance
Nice To Haves
- Bachelor’s degree in business or related field a plus
Responsibilities
- Assist with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
- Recommend wage increases and promotions for all personnel.
- Evaluate personnel’s efficiency and productivity.
- Complete performance evaluations for staff.
- Manage employee-related issues and utilize appropriate corrective action.
- Plan employees’ work schedules and assign work as required by anticipated business activity.
- Determine work techniques, supplies, machinery to tools to be used by staff.
- Control the flow and distribution of merchandise, materials, and supplies.
- Ensure the safety of employees and property.
- Enforce company policies and procedures.
- Prepare departmental budgets.
- Assume overall responsibility for all aspects of the department.
- Order merchandise and beer for the taproom to and ensure all product received is right count and condition.
- Give advice and suggestions to the General Manager as needed.
- Comply and enforce all federal, state, and city regulations that pertain to the restaurant including health & safety.
- Ensure all patrons feel welcome and are given responsive, friendly, and courteous customer service.
- Work with kitchen management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Execute administrative and HR documentation in an organized and timely manner.
- Verify that equipment and property is kept clean and in good condition through inspections and preventative maintenance programs.
- Administer cash and receipts by adhering to cash handling and reconciliation procedures.
- Fill in where needed to ensure efficient operations and guest service standards are met.
- Other duties as assigned.
- Direct responsibility for all FOH staff and supervise BOH staff.
- Handle onboarding and terminations of all employees.
- Train and develop personnel and ensure any required certifications or trainings are completed.
Benefits
- Health Insurance 100% employer paid premiums for employee medical, dental, vision, & life insurance
- Flexible Savings Account (FSA)
- Employee Assistance Program (EAP)
- Company sponsored paid parental leave
- Paid Sick Leave
- 401(k) retirement plan including company paid profit sharing & 4% safe-harbor matching
- Accrued PTO (rate of 13 days per year)
- 10 paid holidays per year
- Employee discount of 50% off food, beer, and merchandise
- Periodic beer giveaways for employees 21+
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
