JS-NU26-18 Assistant Supervisor-Youth Justice

Springboard•Scarborough, ON

3d•Hybrid

About The Position

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB. People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives. Our youth community justice programs deliver programming to young people aged 12-24 in Ontario. Our pre-and post-charge diversion or youth justice programs focus on skill development, strengthening decision-making, and meaningfully address harm, with a focus on accountability, growth, and connection to community. Reporting to the Supervisor of our youth community justice programs, the two Assistant Supervisors work closely together to assist in the management of all aspects of our programs, as well as contribute to the development and implementation of programming and supports to ensure individual youth needs are addressed. This position also works closely with external individuals, including our funders, community partners, and team members, and supports in leading the team. Travel throughout the GTA and surrounding area is required.

Requirements

Minimum diploma in Social Work, Child & Youth Work, or related field.
2 years’ experience working with youth and/or vulnerable populations.
2 years’ experience working within a leadership capacity or equivalent experience demonstrating the capacity or readiness to step into leadership (i.e. mentoring, leading initiatives, etc.).
Strong knowledge and experience working within the youth criminal justice system.
Strong understanding of the many community organizations and supports available to young people.
Experience in motivating and empowering teams and the ability to provide constructive feedback and supports to facilitate the personal and professional development of the team, as well as to support the overall success of the program objectives.
Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including with clients, staff, and partners.
Excellent interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision.
Experience in problem-solving for immediate and long-term challenges.
Proven ability to prioritize shifting responsibilities, strong time management skills, and leadership abilities.
Proven ability to work collaboratively within and across teams.
Direct experience in navigating multiple systems, including child welfare, education, and justice systems.
Ability to shift perspective between the individual support work to the broader landscape of the agency systems that we work within.
Satisfactory Vulnerable Sector Screening and Broad Record Check is required.

Nice To Haves

Understanding of working within a unionized setting is an asset
Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act)
Knowledge of the social service agencies operating in Toronto and a willingness to broaden knowledge with respect to clients coming from outside of our geographic location
Current Standard First Aid and CPR certificate, CPI, ASIST
Ability to communicate in French verbally and in written form
Leadership experience is considered an asset; candidates with strong frontline experience and demonstrated leadership potential are encouraged to apply.

Responsibilities

Work closely with the other Assistant Supervisor and Supervisor in providing leadership, guidance, and support to the youth community justice programs team, including all direct service delivery staff
Support in the recruitment, oversight, and support of program staff, volunteers, and placement students
Ensure that programming and operations are in accordance with the program model, the program vision and mission, and requirements of service agreement/funders
Ensuring training and compliance in all program requirements, and providing clear and ongoing feedback and coaching to individuals, with support from the Supervisor
Support the staff team in implementing the program model within the daily operations and programming and provide feedback and coaching as necessary
Modeling and supporting the staff team in the use of crisis prevention, intervention, and other de-escalation strategies
Oversee the daily activities of the program, including ensuring that regular programming and supports are in place for the youth
In collaboration with the leadership team, support in ongoing evaluation and feedback meetings with youth and staff to ensure youth and staff voice is represented in all facets of the program
Support in the development, collection, and review of evaluation data to support in ongoing program fidelity and growth
Develop and strengthen community partnerships and referral sources for clients, community organizations, mental health supports, youth shelters, etc.
Work closely with referral sources and partners including court personnel (such as crown attorneys, defense counsel, probation, etc.), Toronto District School Board (TDSB), Toronto Police Service (TPS), community organizations, etc.
Foster relationships and represent the program and organization at network tables, community groups, conferences, etc. as assigned
Plan for and support in leading team and individual meetings
Ongoing communication with program partners and funders
Ensure the timely and accurate reporting of referrals, case notes, meeting minutes, and other required administrative duties
Support the Supervisor in administrating and reporting on the program budget, statistics, petty cash, and other financial and reporting as required
Ensuring that staff files are complete and up to date, including trainings; completing payroll and other documentation and reports as required
Oversight of the staff schedule and ensuring adequate coverage at all times
Support in the development and implementation of the program evaluation and other reporting processes or special projects, as assigned
Participate in strategic planning and other organizational initiatives and committees as required
Communicating with other departments and staff as needed, including facilities and finance departments to ensure smooth operations
Execute other responsibilities as necessary to achieve the objectives and deliverables of the programs