About The Position

The Assistant Supervisor assumes supervisory responsibilities as assigned in the absence of the maintenance supervisor and supports supervisor-related activities. The role assists with hiring, job evaluations, orientation, education, and employee training. Working with the supervisor and technicians, the Assistant Supervisor helps resolve complex issues, maintain system integrity, adapt to system changes, and respond to emergencies. The role may participate in an on-call rotation as defined by the work unit. On-call response time depends on campus location. Specific education and experience requirements, code knowledge, and licensing preferences depend on the responsibilities of the assigned work unit. This vacancy is not eligible for sponsorship, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

  • Associate's degree or a two-year degree from a technical college in a related Building Infrastructure System maintenance program.
  • Five years of relevant field service experience.
  • Specific education and experience requirements, code knowledge, and licensing preferences depend on the assigned work-unit responsibilities.

Responsibilities

  • Assume supervisory responsibilities as assigned when the maintenance supervisor is absent.
  • Assist with hiring, job evaluations, orientation, education, and training of employees.
  • Work with the supervisor and technicians to resolve complex issues, maintain system integrity, adapt to system changes, and respond to emergency situations.
  • Schedule utility outages for maintenance and project activities.
  • Provide project support.
  • Perform CMMS asset management, including entering assets and creating procedures.
  • Participate in retro-commissioning and commissioning processes.
  • Guide and assist technicians in the assigned work unit.
  • Collaborate across Rochester work units.
  • Ensure proper tools are available and kept up to date on calibration.
  • Assist employees with complex technical problems or difficult customer service issues.
  • Support continuous improvement, teamwork, safety, high ethical standards, and process improvements that improve work quality, customer service, or overall value.
  • May participate in an on-call rotation as defined by the work unit.
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