Assistant Supervisor, Culinary

SeaWorld•Philadelphia, PA

19h

About The Position

The Assistant Supervisor, Culinary Operations helps oversee daily culinary operations at Sesame Place. The role supports exemplary guest service and culinary service standards, assists with team member training and counseling, and helps coordinate staffing, labor, breaks, and daily assignments. It also maintains operational documentation and labor records, ensures compliance with child labor requirements, and supports a positive team atmosphere. The Assistant Supervisor helps uphold food quality, sanitation, safety, opening, and closing standards.

Requirements

No significant performance deficiencies within a one-year period.
Ability to complete tasks independently and work with a group while leading multiple people.
Strong knowledge of department standards and health and food safety regulations.
Knowledge of all areas of the department, including team member roles.
Overall understanding of daily kitchen, front-area, and back-area operations, procedures, and staff positions.
Ability to proactively plan daily operations based on staffing and attendance.
Excellent communication skills.
Successful completion of the ServSafe Food Manager certification class and exam is required.
Ability to complete all legal, company, and department training requirements, including passing required tests and certifications within established timelines.
Willingness to comply with SEA grooming guidelines and employment standards and ensure team member compliance.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Provide exemplary service and ensure culinary standards of service are met, including resolving guest concerns, promoting guest courtesy, and recognizing team members who provide exemplary service.
Manage daily sub-department labor, break rotations, and staffing assignments.
Assist the Culinary Operations Supervisor with training and counseling team members.
Ensure compliance with SEA grooming guidelines and employment standards.
Complete appropriate paperwork and administer developmental documentation.
Accurately record team member labor hours and maintain labor reports.
Ensure compliance with Child Labor Laws regarding breaks, lunches, and daily hours worked.
Establish and maintain a positive atmosphere for team members.
Follow area opening and closing procedures and ensure team members complete tasks on time.
Maintain food quality and sanitation standards to prevent cross-contamination while following SEA safety guidelines.
Practice safe work habits, including using personal protective equipment, lifting safely, and reporting unsafe situations.