Asst Superintendent Road Ops - 90001488 - Raleigh
About The Position
Manages road and terminal operations within an assigned geographic or functional area to ensure safe, compliant, and efficient rail service. Provides leadership to front-line managers and operational employees by setting expectations, monitoring performance, enforcing operating rules, and coordinating resources across functions. The role is accountable for operational execution, employee safety, regulatory compliance, and service delivery outcomes in alignment with organizational objectives. The position directs day-to-day road and terminal operations, leads and develops managers and operational employees, ensures compliance with operating rules and regulations, responds to disruptions and emergencies, and works with internal and external partners to resolve constraints and improve processes. The position is onsite four to five days per week in Raleigh, with travel requirements up to 25%. Relocation is not offered.
Requirements
- Bachelor’s degree or equivalent combination of education, training, and/or relevant experience.
- At least 7 years of relevant work experience.
- Proficiency in managing day-to-day train assembly, equipment handling, and execution of a terminal Operating Plan while ensuring smooth operations and schedule adherence.
- Ability to analyze operational data and real-time conditions, exercise judgment under pressure, and make sound decisions considering operational, safety, and workforce impacts.
- Ability to collaborate with leaders across Road Operations, Customer Service, Mechanical, and Infrastructure Maintenance & Construction Services (IMCS), fostering effective communication and teamwork.
- Demonstrated ability to lead through front-line managers, address performance and conduct issues, and maintain productive labor and employee relations.
- Thorough knowledge of rail operating practices, terminal and road operations, and supervisory principles sufficient to manage complex, regulated operations.
- Effective verbal and written communication skills to convey expectations, document decisions, and collaborate across organizational boundaries.
Nice To Haves
- Bachelor’s degree or equivalent combination of education, training, and/or relevant experience.
- At least 9 years of relevant work experience.
Responsibilities
- Direct and manage day-to-day road and terminal operations, including train assembly, equipment utilization, and execution of operating plans to meet service, safety, and reliability targets.
- Lead, coach, and hold subordinate managers and operational employees accountable; support workforce planning, hiring, training, qualification maintenance, and performance management in accordance with company policies and labor agreements.
- Ensure adherence to operating rules, safety policies, and applicable regulatory requirements; investigate incidents, address non-compliance, and implement corrective actions to mitigate operational and employee risk.
- Respond to service disruptions, emergencies, and abnormal operating conditions within the area of responsibility; make timely decisions to minimize operational impact and restore service.
- Partner with internal stakeholders, including Mechanical, Customer Service, and Infrastructure/Maintenance, and external carrier railroad managers to resolve operational constraints, improve processes, and support continuous improvement initiatives.
Benefits
- Health, dental, and vision insurance
- 401(k) with employer match
- Generous paid time off
- Wellness programs
- Railroad Retirement benefits
- Paid caregiving days and backup care
- Health Savings Account
- Public Service Student Loan Forgiveness
- Fertility and family building benefits
- No-cost Personal Health Advocate
- Student Loan Assistance
- Adoption and surrogacy assistance
- Medical Plan opt-out credit
- Tuition and education reimbursement
- Paid family leave
- Life insurance
- Rail pass privileges
- Short- and long-term disability insurance
- Employee Assistance Program
- No-cost financial advisor sessions
- Commuter and Flexible Spending Accounts
- Potential short-term incentive bonus based on factors including individual and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
