Ops Coordinator - Raleigh, NC

ManpowerGroup WorkMyWay • Raleigh, NC

4h • Onsite

About The Position

The Operations Coordinator plays a critical role in coordinating drivers, technicians, and equipment resources while supporting compliance documentation, billing processes, and operational data accuracy. This position serves as a key liaison between field teams, leadership, and supporting departments to ensure seamless daily execution and adherence to regulatory requirements. Be part of a fast-paced organization supporting environmental emergency response and remediation operations. This role provides the opportunity to directly contribute to operational efficiency, compliance integrity, and successful project execution while supporting essential, mission-driven work.

Requirements

• High School Diploma or GED required
• Experience in environmental services, remediation, waste management, industrial services, or a related field required
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of DOT regulations and fleet compliance requirements
• Strong organizational, time management, and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work under pressure, meet deadlines, and adapt in a fast-paced environment
• Team-oriented with the ability to work independently and demonstrate a strong sense of urgency
• Successful completion of a post-offer drug screen and background check in accordance with applicable law

Nice To Haves

• Associate or Bachelor’s degree preferred
• experience with NetSuite, QuickBooks, or similar systems preferred
• Valid, unrestricted driver’s license preferred

Responsibilities

• Review service tickets for accuracy, completeness, customer requirements, and regulatory compliance
• Maintain permits, registrations, manifests, waste stream documentation, and other compliance records (DOT, OSHA, environmental)
• Schedule drivers, technicians, equipment, and resources to support daily operations, projects, and emergency response activities
• Coordinate inter-branch logistics, including equipment transfers, personnel assignments, and fleet needs
• Prepare and support billing documentation, invoice packages, proposals, and quotes as needed
• Track operational metrics, compliance deadlines, resource utilization, and permit requirements
• Maintain organized records for projects, contracts, waste streams, and operational programs
• Provide administrative and coordination support to branch leadership and field teams
• Identify and escalate discrepancies, non-compliant loads, safety concerns, or operational issues
• Ensure company systems are updated with accurate scheduling, dispatch, fleet, and compliance data
• Support communication between field personnel, drivers, foremen, and management to ensure efficient operations

Benefits

• Competitive salary based on experience
• Medical, dental, and vision coverage beginning the first day of the month following hire
• 401(k) with dollar-for-dollar company match up to 4%
• Paid time off and company holidays
• Company-paid life insurance
• Opportunities for career growth and advancement within a growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED