Assistant Studio Manager

Club Pilates•Ann Arbor, MI

4d•$20 - $25

About The Position

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. The purpose of the Assistant Studio Manager is to provide a concierge service to members and potential members by assisting the General Manager with lead management, studio cleanliness, and service with a smile. Fitness knowledge or background is preferred but not required.

Requirements

Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills

Nice To Haves

Fitness knowledge or background is preferred but not required

Responsibilities

Execute sales process of lead generation, follow-up, and close
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales goals
Maintain high standards of cleanliness
Perform daily cleaning tasks
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Assumes responsibility for developing selling skills
Other duties as assigned