Assistant Studio Manager - Boutique Fitness/Wellness

Beem Light Sauna Pleasanton CA•Pleasanton, CA

3d•$20 - $22•Onsite

About The Position

beem Light Sauna is a boutique wellness studio offering science-backed infrared sauna and red light therapy in beautifully designed private suites. We guide members toward real, lasting wellness results, and that starts with the team leading the floor. At beem, acts of service and helping others are core values. The people who walk through our doors are looking for help managing stress, pain, sleep, recovery, and energy, and you set the tone for how that happens. You're the kind of leader who walks in, reads the room, and takes ownership without waiting to be told — closing sales, coaching the team in real time, and running the floor when the owner isn't on-site. Our members build real relationships with the people who know their name, and so does our team. We're looking for someone who'll be here long enough for that to happen, and to grow with us.

Requirements

2+ years in sales (fitness/wellness preferred) with demonstrated leadership or Lead-level experience
Proven ability to drive revenue through memberships and packages; comfortable coaching and directing others
Strong communicator, organized, tech-savvy, detail-oriented, self-motivated
Comfortable with hands-on physical work — cleaning, laundry, and staying on your feet throughout the shift
Reliable transportation for community/marketing events; open to a flexible schedule including early mornings, nights and weekends
Physically able to lift up to 50 lbs and work briefly in heat above 135°F

Responsibilities

Deliver a premium first impression and confidently lead tours, close memberships/packages, and model strong sales conversations (finding their why, objection handling, closing) for the team
Identify upgrade, retention, and re-engagement opportunities; support associates in closing high-potential leads
Drive lead outreach via calls, CRM workflows, and text/email campaigns; represent the studio at community and marketing events to generate leads and build brand visibility
Act as floor leader on shift and senior point of contact when the Owner is off-site
Coach associates in real time on sales conversations, bookings, and member situations; support onboarding of new hires alongside the Studio Lead
Reinforce sales scripts, processes, and standards consistently; communicate key updates or issues directly to the Owner
Own the full member lifecycle: check-ins, agreements, upgrades, cancellations, retention follow-ups
Resolve day-to-day concerns efficiently, escalating to the Owner when needed
Support membership culture through studio promotions, contests, and wellness activations
Maintain pristine standards across all sauna suites, red light rooms, restrooms, and common areas
Complete efficient suite turnovers between appointments: removing/replacing towels, sanitizing benches/glass/handles, resetting mint towels and amenities, checking iPad, temperature, timers, and chromotherapy lighting
Keep towel and laundry flow running throughout the shift, folding, rolling, and restocking supply to meet demand, especially during high-volume periods
Monitor suites for wear-and-tear or maintenance issues and flag promptly to the Owner
Ensure front desk systems (POS, scheduling, CRM) are followed consistently and guest flow runs smoothly between appointments and walk-ins
Support promotions/campaigns execution, lead follow-up, confirmations, and CRM upkeep
Conduct outbound sales calls and lead follow-up during scheduled off-site shifts, as pre-approved by the Owner