Lead Retail Sales Associate / Customer Service

Amazing Lash StudioOrland Park, IL
Onsite

About The Position

Join the team at Amazing Lash Studio® and help lead a guest-focused beauty studio! We’re looking for a motivated, organized, and people-focused Assistant Manager who thrives in leadership, enjoys building strong teams, and is passionate about delivering an exceptional guest experience. Amazing Lash Studio® is the industry leader in eyelash extensions and eyebrow services. Our mission is simple: helping guests look and feel AMAZING through passion, dedication, and outstanding service. If you love beauty, leadership, and creating a positive studio culture, we’d love to meet you!

Requirements

  • Previous leadership or management experience preferred
  • Strong communication and interpersonal skills
  • Organized, dependable, and solution-oriented
  • Comfortable multitasking and prioritizing in a busy environment
  • Positive, professional, and confident leadership style
  • Goal-oriented and motivated by team success
  • Comfortable using computer systems and learning new software
  • Flexible availability including evenings, weekends, and holidays

Nice To Haves

  • Experience in beauty, retail, hospitality, or membership-based sales is a plus

Responsibilities

  • Supporting daily studio operations and ensuring smooth day-to-day flow
  • Leading and motivating the front desk team in a high-volume environment
  • Assisting with hiring, onboarding, training, and coaching team members
  • Driving membership sales and helping the studio achieve goals
  • Creating a welcoming, elevated guest experience
  • Handling scheduling, problem-solving, and guest recovery with professionalism
  • Maintaining studio standards, organization, and team accountability
  • Assisting with administrative and operational tasks as needed

Benefits

  • Competitive pay structure based on experience and performance
  • Bonus and commission opportunities
  • Growth opportunities within a growing company
  • Ongoing training, coaching, and leadership development
  • A supportive, upbeat, beauty-focused environment
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