Retail Sales Associate / Customer Service

Elements MassageMarietta, GA
Onsite

About The Position

Elements Massage in Marietta, East Cobb is seeking motivated retail sales associates who are driven to provide exceptional customer service and positively impact the lives of clients. This role offers an opportunity to become part of a growing team.

Requirements

  • Prior retail sales experience.
  • Experience selling memberships or services in-person to potential clients.
  • Familiarity with modern office tools and systems, including computer programs for scheduling and payments.
  • Driven to create the best work environment for employees and the best experiences for clients.

Nice To Haves

  • Customer Service in a spa-like or similar environment, catering experiences that distinguish their value with attention, hospitality, and execution.

Responsibilities

  • Follow a proven sales process to sell the monthly Elements Wellness Program.
  • Build customer loyalty.
  • Engage with new, established, and prospective clients through effective communication and listening.
  • Address client criticism and resolve issues to ensure great customer service.
  • Collaborate effectively with fellow employees.

Benefits

  • Bonuses based on monthly conversion numbers
  • Accrued Paid Time Off
  • A complimentary monthly massage at the studio
  • Commission for wellness plan sales
  • Opportunities to earn up to $200 in additional bonuses
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