About The Position

FIGS is seeking an Assistant Store Visual Manager to help lead its new Tysons Community Hub in the DC Metro area. The role supports the Store Manager in creating an exceptional experience for healthcare professionals, overseeing associate training, development, and performance, and driving sales and profitability through effective management and strategic planning. The manager also works with the retail leadership team to develop and implement strategies that support store goals. The position supports the Hub’s initial setup and launch, ensuring visual merchandising plans and brand standards are executed, and contributes to daily operations, team development, inventory management, and a positive work environment. Associates must be available to work Black Friday through the end of the holiday season, with the period defined annually.

Requirements

  • At least 5 years of retail experience.
  • At least 2 years managing visual merchandising in a high-volume retail environment.
  • Action-oriented and results-driven.
  • Ability to motivate others and build effective teams.
  • Strong leadership and team management skills.
  • Skilled at mediating and negotiating to resolve conflict.
  • Strong oral and written communication skills.
  • Passion for outstanding customer service and proven experience in retail management.
  • Comfortable in a fast-paced, ever-changing environment.
  • Entrepreneurial mindset.
  • Must be available to work Black Friday through the end of the holiday season, with the period defined annually.
  • Ability to unpack boxes weighing 5–30 pounds.

Nice To Haves

  • Knows how to have fun and boost positive vibes.
  • Embodies the FIGS brand ethos.

Responsibilities

  • Support all aspects of initial Hub setup and launch.
  • Ensure FIGS visual merchandising planograms are executed for each launch.
  • Ensure execution of brand standards, decal and light box installation, mannequin styling, cleanliness, and organization.
  • Educate and train team members to deliver product knowledge and strong customer experiences.
  • Serve as a brand ambassador by sharing product expertise and stories, making product recommendations, and training the team.
  • Assist with daily operations, including opening and closing procedures.
  • Support the Store Manager in recruiting, training, scheduling, and developing team members.
  • Provide weekly feedback on product needs to the Store Manager and Director of Visual Merchandising.
  • Oversee inventory management, including stock replenishment and inventory accuracy.
  • Unpack inventory boxes as required.
  • Ensure safety and security procedures are followed and communicate potential issues.
  • Foster a positive, productive, and inspirational work environment.
  • Help oversee associate training, development, and performance management and address customer needs promptly.
  • Work with the Store Manager and retail leadership team to support sales, profitability, and store goals.

Benefits

  • Eligible to participate in the FIGS annual bonus program.
  • Comprehensive benefits and perks package focused on well-being, including premium medical, dental, and vision coverage.
  • Full access to wellness services through Breethe and Classpass.
  • FIGS-sponsored life insurance and disability insurance.
  • 401(k) program with company match up to the first 6% of employee contributions.
  • Generous paid time off; flexible vacation for salaried team members.
  • Parental leave, new parent care meals, and a transition back to work for primary caregivers.
  • Personalized discount code for 50% off FIGS products and a separate code for family and friends to receive 25% off site-wide.
  • Access to FIGS Vet and discounted pet insurance.
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