About The Position

FIGS is seeking an Assistant Store Visual Manager for its new store in Aventura Mall. The role supports the Store Manager in store operations, visual merchandising, team development, and sales and profitability. The manager helps set up and launch the Community Hub, ensures visual merchandising plans and brand standards are executed, and helps associates deliver exceptional experiences and product knowledge to customers. The role also supports hiring, scheduling, inventory management, and a positive, productive work environment. Associates must be available to work Black Friday through the end of the holiday season, with the end date defined annually.

Requirements

  • At least 5 years of retail experience.
  • At least 2 years managing visual merchandising in high-volume retail.
  • Action-oriented and results-driven.
  • Ability to motivate others and build effective teams.
  • Strong leadership and team management skills.
  • Skilled at mediating and negotiating to resolve conflict.
  • Strong oral and written communication skills.
  • Passion for outstanding customer service and proven experience in retail management.
  • Comfortable in a fast-paced, changing environment.
  • Embodies the FIGS brand ethos.
  • Entrepreneurial mindset.
  • Able to unpack boxes weighing 5–30 lbs.

Nice To Haves

  • Knows how to have fun and boost positive vibes.

Responsibilities

  • Support all aspects of initial Hub setup and launch.
  • Ensure FIGS visual merchandising planograms are executed for each launch.
  • Ensure execution of brand standards, decal and light box installation, mannequin styling, cleanliness, and organization.
  • Educate and train team members to deliver strong product knowledge and customer experiences.
  • Serve as a brand ambassador by sharing product expertise and stories, making product recommendations, and training the team.
  • Assist with daily operations, including opening and closing procedures.
  • Support the Store Manager in recruiting, training, scheduling, and developing team members.
  • Provide weekly feedback on product needs to the Store Manager and Director of Visual Merchandising.
  • Oversee inventory management, including stock replenishment and inventory accuracy.
  • Unpack inventory boxes as required.
  • Ensure safety and security procedures are followed and communicate potential issues.
  • Foster a positive, productive, and inspirational work environment.
  • Work Black Friday through the end of the holiday season, as defined annually.

Benefits

  • Eligible to participate in the FIGS annual bonus program.
  • Comprehensive benefits and perks package focused on well-being.
  • Premium medical, dental, and vision coverage.
  • Access to wellness services through Breethe and Classpass.
  • 100% FIGS-sponsored life insurance and disability insurance.
  • 401(k) program with company match up to the first 6% of the employee’s contribution.
  • Generous paid time off; salaried team members receive flexible vacation.
  • Parental leave, new parent care meals, and a return-to-work transition for primary caregivers.
  • 50% discount on FIGS products and a separate code for family and friends to receive 25% off site-wide.
  • Access to FIGS Vet and discounted pet insurance.
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