Necoa Assistant Store Manager

2020 Companies•Frisco, TX

3d•Onsite

About The Position

NECOA, by COWAY, and 2020 Companies are seeking an experienced Assistant Store Manager for an interactive mall retail store featuring NECOA water purification products and services. The store provides shoppers with an immersive, hands-on product experience and attentive sales and customer service. The Assistant Store Manager helps build a strong direct-to-consumer retail experience by leading with empathy and composure, setting an energetic pace for customers, and approaching customer interactions with an entrepreneurial mindset. The role is accountable for purchase transactions, customer installation scheduling, and point-of-sale register processes and procedures. It also supports store performance, customer satisfaction, team sales behaviors, and day-to-day operations. The position is located at Stonebriar Centre Mall in Frisco, Texas.

Requirements

2–3 years of experience in a large big-box or specialty retailer.
2–3 years of experience leading a team of associates.
Strong written and verbal communication skills.
Ability to prioritize tasks effectively with minimal supervision.
Positive attitude and ability to adjust as changes occur.
Demonstrated ability to develop relationships across cross-functional teams.

Nice To Haves

Bachelor’s degree from an accredited university and 6+ years of relevant experience.
Water filtration experience is strongly preferred.

Responsibilities

Drive overall store performance through effective sales-floor leadership.
Deliver excellent customer service and ensure customer satisfaction.
Create a clean environment and maintain visual merchandising standards.
Support direct and indirect sales associates on sales behaviors, promotions, and operational processes.
Be accountable for opening and closing the store according to the schedule.
Partner with cross-functional team members to maintain store operations, including store technology, supply chain, repairs and maintenance, marketing, and visual merchandising.
Handle purchase transactions, customer installation scheduling, and POS register processes and procedures.