Assistant Store Manager

Sprouts Farmers Market•Milford, CT

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and delivers positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while following company safety, labeling, health, and weights and measures standards. They oversee the entire store when the Store Manager is absent and drive sales, team member engagement, and customer advocacy through leadership across people, processes, partners, and performance. The Assistant Store Manager leads approximately ten people, including Department Managers and Receivers, and develops the store leadership team. The role oversees store operations, customer experience, inventory, merchandising, compliance, safety, and performance, while exercising judgment in supervising team members and making recommendations on employment and performance matters.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent.
  • 1–3 years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
  • Must have and maintain Food Safety certification.
  • Able to lift 60 pounds between 15 inches and 70 inches above the ground; heavier lifting is occasionally required.
  • Able to push and pull merchandise racks and U-boats, with required push/pull force ranging from 80 to 100 pounds.
  • Able to stand continuously on hard surfaces, walk up to 2 miles, reach vertically to upper levels, and transfer items horizontally.
  • Must wear task-appropriate PPE, including items such as non-slip closed-toe shoes, long pants, and latex and/or cut-resistant gloves.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

  • Shape store culture by modeling leadership behaviors aligned with Sprouts values.
  • Develop and motivate store leaders and team members to deliver an exceptional customer experience.
  • Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
  • Model Sprouts leadership behaviors, celebrate successes, and identify and address opportunities for improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge.
  • Communicate expectations, policy changes, initiatives, product knowledge, feedback, and direction to store teams and support-area partners.
  • Respond effectively and urgently to emergencies, crises, equipment failures, and other issues.
  • Manage profit and loss, inventory, labor, and expenses to meet targets as a rate to sales.
  • Maintain compliance with safety and food safety requirements, including Ecolab and PCR audits, and address safety, security, and loss-prevention concerns with the BPS team.
  • Ensure compliance with federal, state, and company labor, health, safety, and sanitation requirements, maintaining a safe and clean environment.
  • Drive sales growth and store execution through Educate and Enrich standards, store conditions, ad directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee distribution-center and vendor invoices and report discrepancies to suppliers as appropriate.
  • Lead Receivers and maintain backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in accordance with company programs and standards.
  • Verify products are fresh, labeled, and accurately priced; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations concerning hiring, promotion, discipline, and termination.
  • Provide recommendations on employment decisions, performance management, leadership development, corrective action, and staffing matters that store leadership relies on.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for the employee and one other household family member on purchases at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Performance-based company and/or individual bonus, subject to eligibility
  • Medical, dental, and vision coverage, subject to eligibility
  • Health Savings Account with company match, subject to eligibility
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
  • Company-paid short-term disability coverage, subject to eligibility
  • Paid parental leave for mothers and fathers, subject to eligibility
  • Paid holidays, subject to eligibility
  • DailyPay access for eligible employees to transfer earned pay
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