Assistant Store Manager - Loyola, Kenner, LA

DTLR, Inc.•Kenner, LA

2d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in daily retail store operations, helping ensure maximum sales and profitability through merchandising, expense and inventory management, team training and development, human resources support, and outstanding customer service. The role is responsible for staff performance and policy compliance, supports recruiting and performance evaluations, and helps manage expenses and shrink. The position may involve work across multiple stores in the assigned district. The standard work week is no more than 40 hours, with a flexible schedule that may include days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, prepare reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and efforts to maximize sales and profitability.
Help uphold the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to keep store performance in line with budget.
Monitor and identify issues related to loss or inventory inconsistencies, helping the store meet shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate, regular merchandise inventory counts.
Work in multiple stores in the assigned district as needed.
Perform other duties as assigned.